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# Endpoint Support Engineer (Windows & macOS)

- **Company:** R&Q LLC
- **Location:** New York, NY, United States
- **Salary:** $37,440.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Apple Mac Systems, Cursor (Graphical User Interface Elements), Windows PowerShell, Microsoft InTune, GPT
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6cb8928e13e3c2b0

## About the Role

* Manage and secure Windows and macOS endpoints (Windows primary)
 * Administer Microsoft 365, including Intune and Entra ID
 * Build, deploy, and maintain endpoint configurations, policies, and standards
 * Troubleshoot complex endpoint and identity issues
 * PowerShell or automation experience
 * Familiarity with AI-assisted tools (e.g., Cursor, Copilot, ChatGPT) to improve productivity
 * Communicate clearly with technical and non-technical stakeholders
 * Strong Windows endpoint engineering experience
 * Solid macOS administration
 * Deep familiarity with Microsoft 365 / Intune
 * Excellent verbal and written communication skills
 * Ability to document, explain, and defend technical decisions

## Description

We're looking for a strong Endpoint Engineer to support and evolve our Windows and macOS environments (Windows-first). This is a hands-on role for someone comfortable working in modern, security-focused enterprise environments., * A user reports their laptop is "running slow." What are the first three things you check?

 * A user says they aren't receiving emails from a specific external sender. Walk me through how you'd investigate this
 * You are working on a high-priority ticket for an executive, but a "walk-up" user interrupts you with a non-urgent issue. How do you handle it?
 * Give me an example of how you've used an AI tool to complete a task.


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