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# Data Center Technician

- **Company:** Merge IT
- **Location:** Mount Prospect, IL, United States
- **Experience:** Experienced
- **Salary:** $47,840.0
- **Contract:** Temporary contract
- **Skills:** Configuration Management Databases, Data Centers, Data Center Infrastructure Management (CIM), Network Interface Controllers, Firmware, Networking Hardware, Enterprise Data Management
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=de68ab7f5c9d48dc

## About the Role

3+ years of data center or infrastructure operations experience.

--Hands-on experience with server, storage, and network hardware installation.

--Knowledge of structured cabling standards and patching practices.

--Experience with OEM break/fix coordination and RMAs.

--Familiarity with CMDB/DCIM tools.

--Ability to operate within SLA-driven environments.

--Strong documentation and communication skills.

--Enterprise data center experience (preferred).

Why Work with Merge IT?

## Description

Seeking a hands-on Data Center Technician to support day-to-day infrastructure operations, hardware break/fix, physical connectivity, monitoring, and documentation within designated data center facilities. This role focuses strictly on operational execution. Power, cooling, and environmental systems remain under Customer/facilities responsibility.

Core Responsibilities:

Infrastructure Operations

--Rack, stack, cable, and connect servers, storage, and network devices per approved designs.

--Perform patching/re-patching within racks and patch panels following labeling standards.

--Support approved moves/adds/changes within existing rack environments.

Hardware Support

--Perform L1/L2 troubleshooting for servers, storage, and network appliances.

--Replace field-replaceable units (disks, PSUs, NICs, fans, etc.).

--Coordinate with OEMs for break/fix and RMA processing.

--Execute preventative maintenance and approved firmware/hardware upgrades.

Network & Connectivity

--Support cross-connects and physical connectivity per network team designs.

--Assist with switch installation and perform basic link validation.

--Conduct fiber/copper handling, cleaning, labeling verification, and basic continuity checks.

Monitoring & Incident Response

--Respond to alerts and tickets within defined SLAs/OLAs.

--Perform on-site remediation and assist in RCA activities.

Change, Access & Compliance

--Execute approved change requests during maintenance windows.

--Enforce physical access control and escort visitors/vendors.

--Follow safety, PPE, ESD, and operational compliance standards.

Documentation

--Maintain accurate asset records within CMDB/DCIM systems.

--Update rack elevations and patch documentation.

--Provide activity input for monthly reporting/KPIs.


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