> Markdown version of [/jobs/ext/1397398-implementation-specialist](https://www.wearedevelopers.com/jobs/ext/1397398-implementation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Specialist - **Company:** INTEGRATED PRACTICE SERVICES, LLC - **Location:** Royal Oak, MI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Adobe Captivate, Application Programming Interfaces (APIs), Camtasia Studio, System Configuration, Data Migration, Issue Tracking Systems, Microsoft Project, Product Software Implementation Methods, Systems Integration, Strategies of Testing, Smartsheet, File Transfer Protocol (FTP), Information Technology, Health Level Seven International, Webhooks, Golang - **Published:** July 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5fb4b5f9537246ee ## About the Role * Bachelor's degree in Healthcare Administration, Business Administration, Information Technology, or a related field (equivalent healthcare-IT implementation experience may be considered in place of a degree). * 3+ years (5+ preferred) in client-facing healthcare-IT implementation, technology integration, or an RCM-related environment. * Full-cycle Revenue Cycle Management (RCM) expertise - required. * EMR experience - required. * Hands-on experience with products utilizing HL7, APIs, sFTP, and webhooks. * Demonstrated instructional-design / adult-learning capability and experience delivering end-user training. * Proficiency with eLearning tools (e.g., Camtasia, Adobe Captivate) and project-management tools (e.g., Microsoft Project, Smartsheet). * Strong communication and facilitation skills for both technical and non-technical audiences. * Ability to travel 25-30%. ## Description The Implementation Specialist leads the end-to-end onboarding and implementation of the company's EMR and revenue cycle platform for new and existing clients. This is a dual-competency role that requires both hands-on technical configuration and instructional-design capability. The successful candidate owns the full implementation lifecycle - discovery and scoping, system design and build, integrations, testing, and go-live - and designs and delivers the training that drives user competency and long-term adoption. The role demands someone equally comfortable configuring a platform to a client's revenue cycle workflows and standing in front of that client's providers and billing staff to teach them how to use it. Full-cycle Revenue Cycle Management (RCM) expertise and EMR experience are required., Discovery & Scoping * Lead in-depth discovery sessions with practice leadership to document clinical workflows, full-cycle revenue cycle/billing processes, strategic objectives, and operational pain points. * Translate discovery findings into a clear implementation plan and configuration requirements aligned to each client's goals. System Configuration & Build * Own system design, build, and configuration, customizing the platform to align with client workflows and RCM operations. * Develop repeatable, scalable configuration approaches that ensure smooth, consistent implementations. Integrations * Lead technical integration work and discussions across products utilizing HL7, APIs, sFTP, and webhooks, partnering with data-migration, IT, and product teams. Testing & Go-Live * Develop and execute testing strategies and quality assurance to validate functionality; guide clients through User Acceptance Testing (UAT). * Manage go-live and ensure a smooth handoff to the RCM Operations and IT Support teams. Training & Enablement (Instructional Design) * Design and deliver role-specific training (virtual and on-site) for providers, billing staff, and administrators, applying adult-learning and instructional-design methodology. * Create and maintain training collateral - SOPs, quick-reference guides, and workflow documentation. * Evaluate user competency, deliver targeted remedial training, and drive adoption in the post-go-live window to reduce support ticket volume. Project Management * Independently manage multiple client implementations simultaneously owing plans, milestones, risks, and stakeholder communication against target go-live dates. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Beyond Webhooks: The Future of Scalable API Event Delivery](https://www.wearedevelopers.com/videos/100312-beyond-webhooks-the-future-of-scalable-api-event-delivery) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [Retooling and refactoring - an investment in people.](https://www.wearedevelopers.com/videos/371-retooling-and-refactoring-an-investment-in-people) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [The Vonage Trivia Voyage: Quiz Your Way to the Top!](https://www.wearedevelopers.com/videos/761-the-vonage-trivia-voyage-quiz-your-way-to-the-top) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)