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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Information Technology, Cloud Operations & Security - **Company:** Journal Technologies, Inc. - **Location:** Logan, UT, United States (Remote available) - **Experience:** Expert - **Salary:** $160,000.0 - $190,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Software System Penetration Testing, Confluence, JIRA, Business Systems, Cloud Computing, Cloud Computing Security, Cloud Engineering, Collaborative Software, Cyber Security, Information Systems, Disaster Recovery, Internet Hosting Service, Identity and Access Management, Cloud Services, Software Engineering, Systems Integration, Software Vulnerability Management, Software Licensing, Enterprise Software Applications, Cloud Platform System, Software Security, Information Technology, CIS Benchmarks, Hubspot, Zendesk - **Published:** July 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=bb87dba4baacf7b7 ## About the Role * Bachelor's degree in Information Technology, Information Systems, Computer Science, Cybersecurity, Business Administration, or related discipline, or equivalent professional experience. * Ten or more years of progressive leadership experience in Information Technology, Cloud Operations, Cybersecurity, or related technology organizations. * Experience leading managers and multidisciplinary technology organizations. * Experience managing customer-hosted cloud environments or managed cloud operations. * Strong understanding of AWS architecture, cloud operations, automation, security, and cloud financial management. * Experience managing enterprise Information Technology organizations and business systems. * Experience with enterprise applications including Microsoft 365, Jira, Confluence, Zendesk, HubSpot, identity management, and collaboration platforms. * Strong knowledge of cybersecurity governance, risk management, and regulatory compliance. * Experience with CJIS, SOC 2, NIST, or comparable security frameworks. * Demonstrated experience managing operating budgets, technology investments, and financial performance. * Excellent leadership, communication, organizational, and executive presentation skills. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned. At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position. ## Description The Director of Information Technology, Cloud Operations & Security is responsible for providing strategic leadership and operational oversight for Journal Technologies' Information Technology, Cloud Operations, and Cybersecurity organizations. Reporting directly to the Chief Executive Officer and serving as a member of the Executive Leadership Team, the Director is responsible for ensuring these organizations operate securely, efficiently, and profitably while supporting the company's strategic objectives and continued growth. The Director leads established organizations comprised of managers and technical professionals responsible for internal technology services, enterprise business systems, customer cloud hosting operations, and cybersecurity. This role provides strategic direction, develops organizational capability, manages financial performance, and ensures operational excellence across all technology operations outside of Product Engineering. The Director partners closely with Product, Customer Experience, Professional Services, Sales, Finance, and Human Resources to ensure technology capabilities enable the business, support customers, and protect the company. Primary Responsibilities Executive Leadership * Serve as the executive leader responsible for the Information Technology, Cloud Operations, and Cybersecurity organizations. * Develop and execute strategies that align technology operations with Journal Technologies' business objectives. * Lead, mentor, and develop managers responsible for each functional area while building a culture of accountability, collaboration, operational excellence, and continuous improvement. * Establish organizational priorities, performance objectives, succession plans, and leadership development initiatives. * Serve as a trusted advisor to the Executive Leadership Team on technology strategy, operational performance, cybersecurity, business risk, and technology investments., * Develop and execute the company's cloud operations strategy. * Standardize customer-hosted environments to improve scalability, consistency, automation, and operational efficiency. * Establish cloud architecture standards, operational procedures, and governance across all hosted customer environments. * Optimize AWS infrastructure utilization, capacity planning, performance, resilience, and cloud consumption. * Ensure customer environments consistently meet established service-level objectives for availability, security, disaster recovery, and business continuity. * Monitor and improve the profitability of cloud hosting services through effective financial management, cost optimization, and operational efficiency. * Partner with Product and Sales to develop hosting service offerings, pricing strategies, and commercial models that support profitable growth. * Support sales opportunities by providing technical guidance, cloud architecture recommendations, hosting estimates, and commercial input. * Develop operational reporting that provides visibility into cloud performance, customer profitability, utilization, service quality, and operational metrics., * Develop and execute the enterprise Information Technology strategy. * Oversee internal technology infrastructure, including networking, identity and access management, collaboration platforms, end-user computing, hardware lifecycle management, and technology support services. * Lead the strategy, implementation, administration, and continuous improvement of enterprise business systems, including Jira, Confluence, Zendesk, HubSpot, Microsoft 365, and other internal applications. * Improve operational efficiency through systems integration, workflow automation, and continuous improvement of enterprise technology. * Ensure technology services are reliable, secure, scalable, and delivered in a financially responsible manner. * Establish operational metrics, service levels, and continuous improvement initiatives that improve employee productivity and organizational effectiveness., * Develop and execute the organization's cybersecurity strategy. * Lead the CISO Group and coordinate enterprise-wide security initiatives. * Establish governance processes that protect company and customer information while supporting business objectives. * Ensure compliance with applicable regulatory and industry standards including CJIS, SOC 2, NIST, CIS Controls, HIPAA, and other applicable frameworks. * Oversee enterprise security operations, vulnerability management, penetration testing, incident response, identity security, and cloud security. * Partner with Product Engineering to promote secure software development practices and strengthen product security. * Oversee technology risk management and ensure appropriate mitigation strategies are implemented. * Support customer security reviews, compliance assessments, audits, and due diligence activities. Financial & Business Management * Develop and manage annual operating budgets for Information Technology, Cloud Operations, and Cybersecurity. * Own the financial performance of the Cloud Operations organization, ensuring managed hosting services are delivered profitably while maintaining high service quality. * Develop business cases and return-on-investment analyses for technology initiatives. * Monitor cloud infrastructure costs, software licensing, vendor performance, and technology investments to maximize business value. * Negotiate and manage strategic relationships with cloud providers, technology vendors, software providers, and managed service partners. * Provide regular executive reporting on operational performance, financial results, cybersecurity posture, cloud profitability, technology investments, and strategic initiatives. Cross-Functional Leadership * Partner with Product Management to align cloud services with product strategy and contribute to commercial offerings and pricing models. * Collaborate with Customer Experience and Professional Services to improve customer satisfaction, service delivery, and operational efficiency. * Support Sales by providing technical leadership during customer pursuits and strategic opportunities. * Partner with Finance to improve forecasting, budgeting, cost management, and profitability. * + Work with Human Resources to develop organizational capability, attract talent, and strengthen leadership within the technology organization. ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)