> Markdown version of [/jobs/ext/1399246-it-onsite-support-in-bonn-vor-ort](https://www.wearedevelopers.com/jobs/ext/1399246-it-onsite-support-in-bonn-vor-ort). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT Onsite Support in Bonn vor Ort

- **Company:** Akkodis Germany GmbH
- **Location:** Bonn, Germany
- **Salary:** €40,000.0 - €55,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office, Product Software Implementation Methods, Laptops
- **Published:** July 23, 2026
- **Apply:** https://www.adzuna.de/details/5811500185

## About the Role

* IT-Ausbildung oder vergleichbare Qualifikation
 * Erfahrung mit aktueller Client Hardware (Laptop, Tablet, Smart Phone)
 * Kenntnisse in Windows und Office
 * Erfahrung mit Ticketsystemen
 * Sehr gute Deutschkenntnisse

## Description

* Annahme und Bearbeitung von IT-Anfragen direkt beim Kunden
 * 1st Level Support für Standardprobleme, Schwerpunkt Handling
 * Support für Client Hardware, Windows, Office, Drucker
 * Einrichtung von Laptops und Smartphones
 * Softwareinstallationen auf Client Systemen
 * Einrichtung von Arbeitsplätzen, Umzug
 * Hardwareausgabe, Leihbetrieb
 * Nutzungsunterweisungen beim Kunden
 * Arbeiten an Infrastruktur (Netzwerk, Server, Storage) nach Anweisung
 * Ticketklassifizierung und Dokumentation


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