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# Sr. HR Systems Analyst

- **Company:** Reyes Holdings
- **Location:** Rosemont, IL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Integration, Human Resources Information System (HRIS), Issue Tracking Systems, Systems Analysis, HR Software
- **Published:** July 23, 2026
- **Apply:** https://dejobs.org/x/x/9207A66736714057AAD7B0895856BD19/job/

## About the Role

* Bachelor's Degree with 4 to 6 years of related experience or High School Diploma/General Education Degree (GED) and 7 to 9 plus years of specific experience
Preferred Skills and Experience:

 * Master's Degree

## Description

* Monitor the ticketing system queue for all RH and RFM inquiries, complete basic troubleshooting, gather pertinent information, and resolve or escalate all tickets as needed. This includes partnering with cross-functional teams to lead change initiatives, ensuring stakeholder alignment and effective execution
 * Provide Tier I technical support for HR systems including, but not limited to, researching and resolving RH and RFM specific problems, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements
 * Recommend best practices including process/customer service improvements, innovative solutions, policy changes, and initiatives to automate and streamline system analysis, data integration, and reporting capabilities
 * Assist in development of standard reports for ongoing RH and RFM HR team needs for yearly processes
 * Develop Standard Operating Procedures, User Instructions, and process documentation
 * Keep current with technology trends while continuously increasing both HR and HRIS knowledge
 * Travel up to 10%
 * Other projects or duties as assigned


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