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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Physician Support Informaticist 3 - Central - **Company:** University of Miami - **Location:** Miami, FL, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Software Applications, Hospital Information Systems, Program Optimization, IT Management, Office Suite, Information Technology - **Published:** July 23, 2026 - **Apply:** https://www.jofdav.com/jobs/58958758-physician-support-informaticist-3-central ## About the Role * Bachelor's degree in relevant field. * Epic Certification in at least one core module required. * Informatics Certificate, Lean Certification, additional Epic Certification in an Ambulatory specialty application preferred. * Minimum 5 years of relevant experience. Minimum of 6 years of experience, in clinical operations, Hospital IT or Healthcare vendor preferred. * Experience participating as a team lead on at least (1) implementation of a module or system, preferably Epic. * Vendor / Consulting Experience preferred. * Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. * Proficiency in metrics/ outcomes development: baseline capture, documentation of proposed metrics; methods to capture / measure and monitor. * Teamwork: Ability to work collaboratively with others and contribute to a team environment. * Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. * Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. * Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence. * Dependability: Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner. * Critical Thinking: Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible. * Stakeholder Management: Ability to work effectively with all levels of employees including senior Leadership. Any relevant education, certifications and/or work experience may be considered. ## Description The Physician Support Informaticist 3 - Central provides one-on-one post classroom provider/physician training on Epic UChart applications/modules across all service lines, addresses end user problems and challenges with the clinical information systems (e.g., software, hardware, or network difficulties). The Physician Support Informaticist 3 - Central initiates the documentation and routing of issues to the correct UHIT team and communicates the resolution to relevant stakeholders. Core Responsibilities: * Initiates periodic rounding to identify provider and physician issues throughout the ambulatory care and clinic settings. * Partners with Informatics and IT leadership with developing and implementing an issue resolution plan (e.g., open, track, and resolve IT tickets with UChart analysts). * Travels to each University of Miami Health System (UMHC) satellite location and provide support during go-lives. * Acts as an advocate for provider and physician needs by identifying and documenting system optimization opportunities and following through on those improvements to implementation. * Initiates the analysis of new releases and determining how they will impact provider and physician workflow. * Participates or facilitates sessions with end users to prioritize and confirm changes that will be implemented. * Collaborates with trainers on system changes and new features to develop documentation and training strategies. * Participates in on-call rotations and support. * Maintains regular communication with team members, including participating in weekly project team meetings. * Reviews the status of projects and issues on an ongoing basis with leadership. * Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: * This position provides full-time onsite support at the Bascom Palmer Eye Institute UHealth Locations: Plantation and Palm Beach Gardens. * Optimize / streamline workflows for Future State: process driven technology and work to reduce system and process variability by harmonizing workflows * Informaticist role on implementations and upgrades: focusing on workflow design, validation testing / user acceptance testing, end user readiness (change management, training, policy, roles) and end user adoption * When encountering established systems this role will review (document where needed) current state workflows and workstreams, identify opportunities to streamline and harmonize system-wide workflows acting as an advocate for physician's needs. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. ## Related Videos - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [Augmented Intelligence for transport planning: Human in the Loop Modelling](https://www.wearedevelopers.com/videos/72-augmented-intelligence-for-transport-planning-human-in-the-loop-modelling) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)