> Markdown version of [/jobs/ext/1400614-we-re-determined-to-support-new-mexico-s-well-being-presbyterian-healthcare-services](https://www.wearedevelopers.com/jobs/ext/1400614-we-re-determined-to-support-new-mexico-s-well-being-presbyterian-healthcare-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

- **Company:** Presbyterian System Services
- **Location:** Santa Fe, NM, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $34,653.0 - $50,315.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Microsoft Office, Electronic Medical Records, Information Technology
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=03af0d718f02c2b4

## About the Role

* High school degree or GED required, short-term training on insurance collections and claims processing. Minimum two years experience in insurance follow-up, billing, and collections. Demonstrated ability to communicate effectively via telephone and in writing and be computer literate.
 * Must be passionate about being part of an organization focused on continuously improving patient experiences and the health of our community.
 * Must have a strong work ethic and demonstrated ability to work effectively in a team environment.
 * Must be able to prioritize and manage a high-volume workload and be able to work in a fast-paced environment and contend with continually changing payer regulations and requirements.

## Description

Responsible for root cause analysis and next step resolution of denials. Performs a variety of duties, including A/R follow-up, appeals, customer service, processing of correspondence, and daily reconciliation of activities. Type of Opportunity: Full time Job Exempt: No Job is based: Remote Workers New Mexico Work Shift: Days (United States of America), * Performs denial follow-up activities for assigned payors utilizing work queues.

 * Submits corrected claims, reconsiderations and/or appeals to overturn denials.
 * Responsible for providing any information (medical records, itemized statements, etc.) requested by insurance companies to process claims and overturn denials.
 * Must follow process/procedures to ensure timely follow up on outstanding denials.
 * Document accounts in accordance with established PHS policies/procedures.
 * Knowledgeable in various computer systems (i.e. Electronic Health Record, claims clearinghouse, FISS/DDE, Payer portals, Microsoft Office Suite.)
 * Must utilize communication skills to be an effective team member.
 * Must actively participate in team meetings and take a proactive approach to communicate work related ideas and concerns.
 * Must develop and maintain professional work relationships with team members, PHS departments and outside agencies.


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