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# RCS-Operational Performance Expert

- **Company:** Indiana University of Pennsylvania
- **Location:** Muncie, IN, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Business Software, Microsoft PowerPoint
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8b56201fd6fa1db7

## About the Role

Bachelors degree preferred. Requires proficiency in Excel and PowerPoint. Requires Expert Knowledge of Healthcare Revenue Cycle.

 * Requires excellent written and verbal communication skills.

 * Requires excellent customer service skills.

 * Requires demonstrated ability to use analytical capabilities and business knowledge to understand complexities of industry and impact to business processes and methods.

 * Requires strong organizational skills necessary to work on multiple complex projects/problems at one time.

 * Requires ability to work effectively with all levels of the organization.

 * Requires ability to work independently and is motivated to produce high quality outcomes.

 * Requires knowledge in business applications.

 * Requires ability to plan and manage the utilization of resources.

 * Requires ability to facilitate and lead work groups.

 * Requires ability to promote teamwork and build effective relationships.

 * Requires ability to take initiative and meet objectives.

 * Requires a high level of interpersonal; problem solving and analytical skills.

## Description

RCS Operational Performance Expert
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Billing and Collections team in the role of RCS Operational Performance Expert.
This position serves as the subject matter expert for Revenue Cycle Services. It provides leadership across the division regarding specific education, training, and the management of changes related to Revenue Cycle Services requirements or regulations. Additionally, this role serves as a point of escalation for claim-related issues, providing independent review and monitoring of aged accounts receivable, as well as direct intervention where appropriate.
Key Relationships
Reports to: RCS Director
Candidate Qualifications
Candidates for the position will be evaluated according to the following criteria and competencies.


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