> Markdown version of [/jobs/ext/1401448-it-support-technician](https://www.wearedevelopers.com/jobs/ext/1401448-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** S & W Wholesale Foods, Inc. - **Location:** Baton Rouge, LA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Cloud Computing, Computer Networks, Issue Tracking Systems, Microsoft Office, Network Protocols, Server Administration, SQL Databases, Wireless Networks, Computer Equipment, Information Technology - **Published:** July 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=545c9bbb4e634705 ## About the Role * Excellent verbal and written communication skills , organizational skills, detail oriented * Proficient in the latest technology for IT systems and management. * Excellent familiarity with computer networks installation and administration * Proficient in Microsoft Office Suite or related software. * Excellent organizational skills and attention to detail. * Excellent analytical and management skills. * Excellent interpersonal skills. * Through understanding of IT and practical applications to support the company's goals. * Multi-tasking: Ability to handle multiple tasks at any one time and prioritize effectively. * Accuracy: Ability to ensure information, facts, and figures are accurate. * Sense of Urgency: Ability to respond as needed within an appropriate frame-frame. * Problem Solving: Analytical think the er with ability to solve problems and seek support/help when needed. * Organization: Ability to organize effectively. * Team-Player: Ability to work both within and across teams to ensure work is completed with appropriate input from others. * Decision Making: Ability to make decisions on work issues that impact the successful completion of tasks. * Focus: Ability to work calmly & effectively under pressure to tight deadlines. * Customer Service: focused on 'soft skills and empathy with users' issues. * Delivery: Delivery focused with a commitment to get the job done. * Extra Mile: Going above and beyond to exceed customer expectations Education and Experience: * Bachelor's degree in Computer Science required preferred or 5 years experience. Experience in Microsoft Office Software, Cloud Base programs, Networking Protocols/technologies, Server Administration, Computer Hardware, SQL Support. Physical Demands and Work Environment * Regularly standing, sitting. * Frequently lift 25 to 50 pounds and adjust body position to bend, stoop, stand, walk, turn, pivot, and stand for long periods of time. ## Description S&W Wholesale Foods of Hammond is seeking an IT Support Technician that is self-motivated, a team player and willing to work in a challenging, fast-paced work environment. The IT Support Technician is responsible for maintaining computer systems and other technologies in an office / warehouse setting. Their duties include working with other IT Technicians to install hardware and troubleshoot computer / server issues, responding to IT inquiries from other employees, maintaining office / warehouse functionality for a 24/7 operation, and updating / maintaining security protection software and procedures to prevent viruses or computer hacking. Environment: S&W is a large wholesale food distributor and the onsite work environment consists of an office area, warehouse, cooler, and freezer that all require IT functionality and maintenance. The temperature ranges widely consistent with the work environments previously mentioned. A large portion of the equipment is installed in locations that will require the use of a manlift to access devices. The IT Support Technician hired for this role must be willing to operate and work using a manlift at varying heights. This position 100% on-site. What you'll Do: * Offer technical support to staff members and troubleshoot computer issues. * Install and update company software and hardware as needed. * Install and manage network and computer infrastructure. * Install and manage wired and wireless network devices. * Create new Office 365 users and import historical data. * Server maintenance. * Documenting user information, systems, known issues, and connectivity. * AD configuration and maintenance. * Enforcement of IT security policies. * Issue tracking, analysis and resolution. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [TiDB, One Layer at a Time: How Distributed SQL Became an Agentic AI Backbone](https://www.wearedevelopers.com/videos/100117-tidb-one-layer-at-a-time-how-distributed-sql-became-an-agentic-ai-backbone) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)