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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, NA Sales Operations, Infrastructure Solutions (ISG) - **Company:** Lenovo - **Location:** Morrisville, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Dynamics, Power BI, SQL Databases - **Published:** July 23, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17212779?backUrl=%2Fcareer%2F17212779%2FDirector-Na-Sales-Operations-Infrastructure-Solutions-Isg-North-Carolina-Morrisville ## About the Role This is a highly visible leadership role requiring strong business acumen, executive presence, and the ability to translate complex data into clear, actionable insights that drive outcomes. The ideal candidate will have a proven track record of building high-performing teams, shaping operating models, and influencing senior stakeholders in a matrixed environment., * 10+ years of Sales Operations or related experience, with increasing scope and leadership responsibility * 5+ years leading and developing high-performing teams, including people leaders Preferred Qualifications: * Strong business and financial acumen, with ability to connect operational drivers to revenue outcomes * Experience designing and scaling sales operating cadences, processes, and coverage models * Proven ability to operate at both strategic and execution levels in a matrixed organization * Exceptional analytical and problem-solving skills, with ability to translate data into clear actions * Executive-level communication and stakeholder management skills * Experience with CRM and analytics tools (e.g., Dynamics, Power BI, SQL) preferred * Bachelor's degree in business or related field ## Description The Director serves as a strategic partner to the ISG North America Leadership Team, ensuring the business operates with a consistent cadence, clear performance visibility, and strong alignment from strategy through frontline execution. This role will lead a team of Sales Operations leaders and specialists supporting ISG, enabling predictable execution, scalable growth, and data-driven decision-making across the infrastructure business., * Own the ISG North America sales operating cadence, ensuring consistent execution and alignment from leadership to frontline * Drive performance against all ISG targets, strengthening forecast accuracy, pipeline health, and accountability * Lead and develop a high-performing Sales Operations organization, building strong leadership capability and a scalable team model * Shape business decisions through insights, identifying risks, root causes, and opportunities to accelerate growth * Define and optimize coverage, segmentation, and quota planning, aligning resources to highest-impact growth areas * Establish and enforce pipeline management and quality standards, improving conversion, deal velocity, and overall funnel health * Partner cross-functionally to align on priorities and execute key ISG initiatives * Lead strategic initiatives and continuous improvement efforts, including tools, reporting, and operating model evolution ## Related Videos - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Inside Mercedes-Benz: How CIO Katrin Lehmann is Empowering 5,000 Developers and Driving Digital Change](https://www.wearedevelopers.com/videos/1360-inside-mercedes-benz-how-cio-katrin-lehmann-is-empowering-5-000-developers-and-driving-digital-change) - [Conversational AI meets MS data agents to improve customer experience](https://www.wearedevelopers.com/videos/2010-conversational-ai-meets-ms-data-agents-to-improve-customer-experience) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How to Turn Community Events Into a Powerful AI GTM Engine: The Daytona Playbook](https://www.wearedevelopers.com/magazine/732-how-to-turn-community-events-into-a-powerful-ai-gtm-engine-the-daytona-playbook) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)