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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # New Ship Application Support Engineer I - **Company:** Mercy Ships - **Location:** United States (Remote available) - **Experience:** Starter - **Salary:** $60,000.0 - $75,000.0 - **Contract:** Temporary contract - **Skills:** Information Systems, Server Administration, Information Technology - **Published:** July 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ffcabf4f4de50715 ## About the Role * Supportive of Mercy Ships' mission, vision, core values, and cultural philosophy. * Contribute to community life, requiring stable and healthy interpersonal skills. * Embody a holistic ownership philosophy demonstrating self-motivated accountability, initiative and willingness to take on areas of responsibility. * Partner effectively across all levels of the organization and develop positive working relationships and exceptional customer service. * Strong interpersonal and communication skills, to ensure goals and expectations are clearly articulated. * Analytical, evaluative, and problem-solving abilities in preparing for the future., * Bachelor's Degree in Information Systems, Computer Science, or a related field, or the equivalent combination of education and experience. * A minimum of one year of relevant work experience, including experience in product or software administration. * Experience in the specific product or another relevant technology platform is preferred. * Must be able to travel internationally with current passport * All visitors to a vessel in field service are required to be up to date and compliant with current approved medical requirements. Or equivalent combination of experience and education. ## Description The New Ship Application Support Engineer I is responsible for supporting the IT Product Manager in the new ship build of Mercy Ships' core applications. This position is a remote and full time, two-year limited term position and requires domestic and international travel Annual compensation range is $60,000-$75,000 **Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire. How You'll Contribute: Core * Perform all tasks assigned in the installation, configuration, and set up of applications for the New Ship. * Assist in training users at roll out / end of Equipping for the new ship. * Work independently with members of the user community to define and document requirements for the installation, implementation, and day-to-day operations of the applications. * Write and maintain documentation including configurations, specifications, and designs for new and existing applications. * Ensure product direction is aligned with Mercy Ships' desired enterprise architecture. * Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass. * Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do. * Collaborate with project management functions in the execution of the new ship build. * Provide status reports as requested. Leadership * Use servant leadership and strong interpersonal skills to support an effective, creative, and collegial team. * Act as a team player, using principles from Crucial Conversations to ensure strong and open working relationships. * Protect information assets controlled within the IT systems, applications or infrastructure, as defined in Mercy Ships policies and procedures Performance * Regularly search for and identify opportunities for improvement in our current configuration and architecture. * Other duties may be assigned that are not included in the information provided in this job description. ## Related Videos - [Your Kubernetes Node Is Not a Server: Rethinking the OS Layer](https://www.wearedevelopers.com/videos/100315-your-kubernetes-node-is-not-a-server-rethinking-the-os-layer) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Microservices? 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