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# Help Desk Specialist I

- **Company:** AllSouth Federal Credit Union
- **Location:** Columbia, SC, United States
- **Experience:** Starter
- **Salary:** $57,762.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Computer Equipment, Information Technology, Network Server
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b00b2638acc5f3e7

## About the Role

* Minimum of one (1) year experience on a computer help desk or equivalent experience working with computer hardware/software;
 * Associates degree in Computer Science or related field or an equivalent combination of education, training, and experience;
 * Excellent customer service skills;
 * Problem solving and analytical abilities;
 * Strong written and oral communication skills; and
 * Knowledge of AI a plus.

The following certifications are preferred:

 * Microsoft Certifications (Expert, Specialist, Fundamentals, or Associate) and/or CompTIA A+/Network + certifications preferred.

## Description

Experience IT with a purpose! AllSouth Federal Credit Union is searching for a Help Desk Specialist to deliver initial support and triage of end-user issues and questions. Working in a dynamic IT department such as ours allows this position to have the opportunity to work on desktops, network, and servers as well as work special projects, manage enterprise class hardware and software, earn additional income with approved overtime, and learn a wide variety of technologies.


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