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# IT Support Supervisor

- **Company:** Vital Support Home Health Care Agency, Inc.
- **Location:** Johnstown, PA, United States
- **Experience:** Experienced
- **Salary:** $90,000.0 - $125,000.0
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Data Integrity, Information Technology Operations, Software Systems, Information Technology
- **Published:** July 23, 2026
- **Apply:** https://www.careerjet.com/jobad/usd081bc359b0c503c68c9696a6931c4cb

## About the Role

* Associate's degree in Clinical Informatics, Computer Science, Business, Information Technology, or a related field

OR * High school diploma or equivalent plus at least 2 years of IT operations experience

 * Active HIPAA compliance credential/training
 * Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
 * Experience leading teams, managing priorities, and supporting remote employees
 * Strong communication, organization, documentation, and problem-solving skills
 * Ability to work collaboratively with clinical, operational, and technical teams

Preferred Qualifications

 * Prior supervisory or team lead experience in healthcare IT, application support, clinical informatics, or training
 * Experience supporting EHR, EMR, practice management, or healthcare-related software systems

## Description

A healthcare organization is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.
The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience., * Lead, coach, and support a remote team of IT training and application support specialists

 * Oversee the design, development, and delivery of IT and healthcare application training programs
 * Support system stability, application readiness, data integrity, and compliance requirements
 * Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
 * Maintain and improve documentation, workflows, training materials, and support procedures
 * Monitor team performance, manage schedules and assignments, and prioritize workloads
 * Promote a service-first culture focused on accountability, collaboration, and continuous improvement
 * Ensure support activities align with healthcare regulations, privacy standards, and organizational policies


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