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# Change Manager

- **Company:** Healthfirst
- **Location:** New York, NY, United States
- **Salary:** $103,400.0 - $149,430.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Systems Development Life Cycle, Scaled Agile Framework
- **Published:** July 23, 2026
- **Apply:** https://dejobs.org/x/x/3A4B106E72624F84AD3175CE9F04A77B/job/

## About the Role

* Bachelors degree from an accredited institution or equivalent work experience with a high school degree or GED from an accredited institution.
 * Ability to communicate verbally and in writing in a clear, concise, grammatically correct, and professional manner
 * Proven experience driving business automation projects through phases such as initial business analysis, requirements gathering, development, architecture design, implementation and configuration, integration efforts and ongoing support to end-users.
 * Change management experience that includes defining scope of a project, adhering to appropriate enterprise SDLC requirements, and winning the buy-in of department management and employees.
 * Prior experience working on cross-functional, transformational, and//or other significant complex projects., * Experience leading large scale change initiative in a health plan setting
 * Demonstrated understanding and practical experience using Agile methodologies. Exposure to Scaled Agile (SAFe) preferred.
 * Experience working with health plan operations and IT
 * Experience working as a project manager in a healthcare setting
 * Experience with adult learning and development
 * Exposure to claims, provider payment, provider onboarding, or contracting operations within a healthcare payor environment.

## Description

* Manages assigned initiatives, including workplan development, stakeholder management, change management, implementation, success measurement, and communication of project status to business stakeholders.
 * Partners with IT and Delivery teams in the delivery of technical components within existing frameworks and methodologies required by Healthfirst.
 * Works across multiple departments in the development of business requirements and associated artifacts by developing a deep understanding of business needs, and by collaborating closely with peers, leaders, and staff throughout Operations to ensure the appropriate parties are contributing.
 * Works with team members to develop comprehensive process improvement and implementation plans, assisting with operational readiness efforts to ensure seamless transition from legacy to new.
 * Prepares presentations and delivers oversight reports. Reports status to leadership, and escalates changes, issues, and risks for resolution as needed.
 * Takes initiative, thinks analytically, and works independent of supervision as appropriate or needed.
 * Stays current with technology, processes, and best practices and leverages knowledge to identify opportunities for training and process improvement.
 * Develops, formulates, recommends, and implements decisions regarding policy, standards methods, procedures, and functions.


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