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# Technical Support Analyst II (Audio-Visual)

- **Company:** Sacrum Technologies LLC
- **Location:** Houston, United States
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Networking Basics, Computer Equipment
- **Published:** July 23, 2026
- **Apply:** https://www.dice.com/job-detail/8e566208-5af8-431d-a981-4988e819f517

## About the Role

* Adaptability
 * Analytical Skill
 * Attention To Detail
 * Audiovisual
 * Collaboration
 * Communication
 * Computer Hardware
 * Computer Networking
 * Digital Signage
 * End-user Training
 * Evaluation
 * FOCUS
 * Management
 * Microsoft
 * Office Administration
 * Organizational Skills
 * Polycom
 * Problem Solving
 * Recruiting
 * Remote Support
 * Reporting, * Experience working with audio-visual equipment including Microsoft Teams Rooms, Crestron, Polycom, Neat, and Logitech products
 * Strong desire to learn and grow
 * Ability to manage multiple tasks and meet deadlines
 * Knowledge of networking basics, Candidates will not be considered for this position if they do not possess a minimum of one year of relevant experience in audio-visual technologies and at least one year of end-user support in a technical environment.

## Description

The Technical Support Analyst (Audio-Visual) will be responsible for day-to-day support, maintenance, troubleshooting, and evaluation of conference room audio-visual hardware and software. They will assist end users with meeting scheduling, setup, and reported issues. Additionally, they will work with senior audio-visual staff to monitor the health of various audio-visual platforms and digital signage solutions., The Technical Support Analyst II (Audio-Visual) will support daily meetings and events in our office. Support includes assisting with end-user technical needs, camera tracking, meeting scheduling, remote troubleshooting, end-user training, and system health monitoring. The role also involves training in production systems and researching new products.


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