> Markdown version of [/jobs/ext/1405007-it-technician](https://www.wearedevelopers.com/jobs/ext/1405007-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Technician

- **Company:** Hard Rock Hotel and Casino
- **Location:** Sioux City, IA, United States
- **Experience:** Experienced
- **Salary:** $72,800.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Data Integrity, Electronic Mailing, Networking Hardware, Software Engineering, Visual Systems, Web Applications, Information Technology, User Accounts
- **Published:** July 23, 2026
- **Apply:** https://www.careerjet.com/job/usd7587b7139072634f20c27d864c7bb71/eaa

## About the Role

* Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management
 * Ability to respond to common inquiries, complaints, or service requests in a timely and efficient manner
 * Strong analytical and problem-solving skills
 * Demonstrated working knowledge of software and web applications as well as system hardware, Bachelor's degree in Computer Science, Software Development, or related field preferred * Two to three years of work experience in information technology or related field
 * Must obtain valid gaming license, where applicable

## Description

The IT Technician ensures smooth operation and accessibility of computer system resources, including back-office systems, front-of-house systems, telecommunications, and networking.
ESSENTIAL DUTIES AND RESPONSIBILITIES

 * Provides onsite information technology support for the entire gaming facility
 * Installs new hardware, such as personal computers, printers, servers, phones, network equipment, etc.
 * Installs and troubleshoots company approved software, web applications, and connectivity issues by utilizing general IT knowledge and working with vendor support personnel when necessary
 * Performs routine maintenance on supported IT systems as required, including running backups, editing system data, running reports, etc.
 * Creates and maintains end-user accounts and permissions as required, providing desktop support
 * May perform basic installation and programming of telephone system, copy machines, printers, etc.
 * Assists with programming copiers for scanning and emailing documents
 * Assists with necessary changes to telephone system hardware and cabling, setting up new accounts when necessary
 * Educates users to reduce recurring issues by offering solutions to problems in a proactive manner
 * Trains staff in the use of new or changed systems
 * Ensures data integrity by keeping system and security rights updated while maintaining confidentiality of privileged information
 * Maintains inventory of all computer-related equipment
 * Provides guest service to internal and external guests
 * May support Audio/Visual systems
 * Performs other duties as assigned


## Related Videos

- [Solving Architectural Entropy With Runnable Diagrams](https://www.wearedevelopers.com/videos/100144-solving-architectural-entropy-with-runnable-diagrams)
- [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage)
- [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load)
- [Exploring the Potential of Decentraland](https://www.wearedevelopers.com/videos/583-exploring-the-potential-of-decentraland)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)