> Markdown version of [/jobs/ext/1406999-workstation-technician-dc](https://www.wearedevelopers.com/jobs/ext/1406999-workstation-technician-dc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Workstation Technician DC - **Company:** Connection, Inc. - **Location:** Wilmington, OH, United States - **Salary:** $47,008.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Spreadsheets, Desktop Computing, Microsoft Office, Cloud Services, Computer Networking Systems, Wearables - **Published:** July 23, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87816653/1 ## About the Role * Intermediate and Tier 1 desktop computer repair, configuration, and networking. * Advanced Microsoft Office skills to include creating presentations, creating documents in Word and creating spreadsheets in Excel. * Customer oriented with ability to listen to and anticipate needs of the customer. * Discreet with ability to perform work in a professional manner. * Good understanding of business needs in order to prioritize work requests. * Adaptable with ability to switch tasks based on shifting priorities. * Articulate with ability to express oneself clearly and professionally in written and oral communication. * Creative with ability to develop original solutions to problems. * Inquisitive information seeker with ability to ask probing questions to uncover root causes of problems. * Quick study with ability to master a situation or learn new things with minimum direction or training. * Detail oriented with item-by-item focus with ability to proofread for accuracy. ## Description Workstation Technician DC Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation., We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department., Working under direct supervision of the Site Network Systems Manager, the Workstation Technician supports the Distribution Services department in the day-to-day operation of the business through desktop, computer functionality, and device management. The Workstation Tech works on Tier 1 moderately complex hardware and software problems. 82 Entity of type com.vizirecruiter.common.domain.model.Label with id: 2025 Entity of type com.vizirecruiter.common.domain.model.Label with id: 2024 Entity of type com.vizirecruiter.common.domain.model.Label with id: 16471 Responsibilities: * Uses reference manuals, software, and hardware manufacturers, and other sources to resolve hardware and software problems for all areas of the facility as requested or authorized. * Provides immediate support to Distribution fulfillment operations. * Responds to any printer or systems issue preventing or interrupting the fulfillment operation. * Effectively prioritizes assigned issues in order to provide efficient and timely customer service and escalates issues as needed. * Installs desktop, printers, wearable devices, laptop, tablet, video conferencing equipment [Hardware & Software]. * Receives, installs, tests, and trains the end user on new desktops. * Maintains current software images of major desktop setups. * Trains fellow staff members on new techniques or newfound resolutions as appropriate and completes special requests. * Works with team to manage internal periodic departmental moves. * Sets up Video Conferences as requested. * Updates and maintains central desktop and peripheral inventory database. * Documentation of procedures related to workstation processes. * Writes procedures for software and hardware installation. * Performs all other duties or special projects as assigned. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Android beyond mobile: Cars, TVs, and Wearables](https://www.wearedevelopers.com/videos/553-android-beyond-mobile-cars-tvs-and-wearables) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) ## Related Articles - [10 Creative Workshop Ideas for Conferences](https://www.wearedevelopers.com/magazine/363-10-creative-workshop-ideas-for-conferences) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [WWC24 Talk - Brenda Romero - Stay: Surviving and Thriving in Tech](https://www.wearedevelopers.com/magazine/467-wwc24-talk-brenda-romero-stay-surviving-and-thriving-in-tech) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)