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# Computer Break/Fix Technician

- **Company:** Tech Inc
- **Location:** Fort Collins, CO, United States
- **Salary:** $41,600.0
- **Contract:** Permanent contract
- **Skills:** Network Troubleshooting, Peripherals, Computer Equipment, Information Technology, Laptops, Hardware Debugging
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4b9cf3b9fe82dca3

## About the Role

Willingness to travel:

 * 100% (Preferred)
 * Travel to job site in area is required, * Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.
 * Attention to detail and commitment to administrative responsibilities.
 * Independent thinking while adhering to standard technological/mechanical and business procedures.
 * Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.
 * Working independently and re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations.

## Description

This field break/fix position provides a wide range of hardware support and related services. This ever-changing environment presents each technician with various daily events. This team is responsible for completely satisfied customers and helping to grow Tech Guy on the Go's business in a profitable manner. It is imperative that the Field Service Rep. understands the financial aspects and business impact of what they deliver.

Duties:

 * Laptop and Printer warranty part replacement
 * Install, configure, and maintain computer hardware, software, and peripherals
 * Troubleshoot and resolve hardware, software, and network issues
 * Provide technical support to end-users for IT-related problems
 * Monitor and maintain IT infrastructure including servers, networks, and firewalls
 * Perform routine repairs to Laptops, desktops.
 * Printer support, Troubleshooting, Printers, Hardware, Printer repair
 * Document and update IT procedures and processes
 * Excellent communication skills to effectively interact with end-users and team members
 * Ability to analyze technical problems and provide efficient solutions
 * Prior experience in IT support or a related role is preferred
 * Familiarity with mobile devices (iOS, Android) is a plus
 * Collaborate with team members to analyze and resolve complex technical issues
 * Communicate with team to provide the best customer service and customer support possible
 * Work independently on job site

Requirements:

 * Laptop and Printer part replacement
 * Install, configure, and maintain computer hardware, software, and peripherals
 * Troubleshoot and resolve hardware, software, and network issues
 * Reliable Transportation (Uber/Lift not acceptable)
 * Personal Laptop available
 * Able to bend, crawl, stoop, sit, lift and move
 * Onsite customer facing experience.
 * Technical/mechanical hardware repair experience.
 * Demonstrated technical/mechanical aptitude for learning new technology.

Demonstrated core competencies of success in this position are:

 * Strong mechanical aptitude, working with tools and various alignment apparatus.
 * Alignment with customer's business needs while maintaining contractual commitments.
 * Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on all devices.


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