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# Technical Support Representative Night shift

- **Company:** CGS Industries, Inc.
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** System Configuration, Peripherals
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cb136a19bad61f3f

## About the Role

We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance., * Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.

 * Strong understanding of POS hardware (including all peripherals)
 * Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
 * Proficient in networking.

You need to have your own equipment that you can use, including dual monitors and a strong wired internet connection.

If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.

## Description

* Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
 * Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
 * Assist in the setup and installation of new hardware and POS-related software.
 * Perform troubleshooting on core system remote devices.
 * Engage in various computer-related break-fix repairs as needed.
 * Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.


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