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# Junior Tech Support Specialist

- **Company:** The Itd
- **Location:** Fort Lauderdale, FL, United States (Remote available)
- **Experience:** Starter
- **Salary:** $41,600.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Computer Literacy, Software Debugging, Desktop Computing, Issue Tracking Systems, Network Routers, Computer Equipment
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6fbc84cb0fa91b68

## About the Role

* Some experience as IT Technician or relevant position
 * Good understanding of basic computer systems and networks
 * Ability to document issues using a ticketing system
 * Good diagnostic and problem-solving skills
 * Good listening and communications skills, both verbal and written.
 * Outstanding organizational and time-management skills
 * Dependable, detail oriented, with a great attitude is a must

Please reply with resume and answer the following questions:

 * This position is for weekday nights and every other Saturday only. Are you able to stick to that schedule?
 * How many years of relevant experience do you have?
 * Are you authorized to work in the following country: United States?

## Description

We are an established Fort Lauderdale marketing company looking for a junior Tech Support Specialist to assist in responding to basic tech support requests and assist with basic data analysis. This would be a full time ON SITE position in our Fort Lauderdale, FL facility. We are NOT accepting remote position inquiries at this time., * Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

 * Check computer hardware (HDD, mouses, keyboards, etc.) to ensure functionality
 * Install and configure appropriate software and functions according to specifications
 * Perform troubleshooting to diagnose and resolve problems (repair/replace parts, debugging etc.)
 * Maintain records/logs of repairs and fixes and maintenance schedule
 * Assist in managing dialer functionality


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