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# Data Collection and Research Assistant

- **Company:** Market, Inc.
- **Location:** Portland, ME, United States (Remote available)
- **Salary:** $39,520.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Computer-Assisted Telephone Interviewing, Survey Data Collection, Data Processing
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3a9d89803531a256

## About the Role

· Strong telephone skills. Must be able to quickly develop rapport with potential research participants. Must be able to stick to a script and MDR interviewing protocols

· Strong organizational skills and attention to detail. Capable of following a work plan and schedule while also adjusting how work is done to meet changing circumstances

· Proficiency in MS Excel, Word, and Outlook with demonstrated previous experience using all three in day-to-day work

· The ability to learn new software quickly - we will provide training on industry specific software

· Minimum 45 wpm typing speed

· Excellent oral and written communications skills

· Ability to work independently while coordinating and collaborating effectively with a team

· Responsive to internal, client and respondent requests; focus on meeting customer needs

Education and Experience

· A High School diploma or GED required. Candidates with an associate's degree or bachelor's degree are encouraged to apply.

· A minimum of two years of relevant experience

· Experience working in a healthcare or social services organization desirable, * Research: 1 year (Preferred)

 * Data Collection: 1 year (Required)
 * Call Center: 1 year (Required)

## Description

This is a full-time, entry-level position in a growing public policy research and evaluation firm focused in the areas of public health, health care, workforce development, and human services. The Research Assistant - Data Collection Associate is responsible for performing and supporting data collection, data processing, and recruiting activities for research and evaluation projects. They conduct telephone interviews, recruit research participants, assemble mailings, and receive, track and data enter or scan mail and paper surveys., · Conduct interviews using CATI (Computer Assisted Telephone Interviewing) software, following interviewing protocols

· Conduct in-depth executive interviews. Call contacts, gain access to respondent though gate keepers, conduct qualitative and quantitative interviews using supplied survey, manage sample records noting contacts, refusals, scheduled callbacks and completions

· Recruit research participants at the organizational and individual level and coordinate their participation in research projects. Gain organizational approval, identify appropriate contact person, collect data necessary for participation and communicate throughout the research process

· Produce outgoing survey mailings. Assemble materials, stuff, seal and stamp envelopes

· Test telephone and online survey programs to ensure they are functioning as intended

· Receive, open and track returned mail/paper surveys

· Manually data enter or scan mail/paper surveys

Other Duties May Include


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