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# Director of Operations, Digital Assets

- **Company:** ALPACA
- **Location:** New York, NY, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Algorithmic Trading, Digital Assets
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c61ba27806ba9651

## About the Role

* Experienced running middle/back office trade operations for a brokerage or crypto exchange
 * Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage
 * Experience trading crypto professionally
 * Experience in US crypto regulations

Who You Might Be (Nice-To-Haves):

 * Quant research or have previously run a trading desk
 * Entrepreneurial experience as co-founder / founding team of a startup
 * Operated within a SOC 1/2 Type 2 certified environment

## Description

This role is position is for an experienced trading operations manager with automated trading and middle and back office experience. This includes

 * leading our US spot exchange operations (Alpaca Crypto LLC)
 * leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)
 * building and maintaining our internal trading desk

Things You Get To Do:

You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage.

You and your team:

 * Directly engage with our customers, providing a world-class service
 * Review, identify and resolve trade differences
 * Process trade corrections and cancellations
 * Inventory account reconciliation
 * Provide input into new procedures and processes as well as revisions to existing operations procedures and processes
 * Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies
 * Manage our global fiat banking relationships
 * Maintain relationships with liquidity providers, token projects and all our vendors
 * Assist with financial and regulatory audits
 * Work closely with engineering to bring industry-leading crypto products to market


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