> Markdown version of [/jobs/ext/1409628-it-support-technician-regional-cannabis-retail-ohio](https://www.wearedevelopers.com/jobs/ext/1409628-it-support-technician-regional-cannabis-retail-ohio). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT support Technician (Regional), Cannabis Retail, Ohio - **Company:** Bloom Cannabis - **Location:** Akron, OH, United States - **Contract:** Permanent contract - **Skills:** Complex Networks, Desktop Computing, Ethernet, Issue Tracking Systems, IT Management, Network Troubleshooting, Networking Basics, Software Engineering, Wi-Fi Technology, Tablet Computers - **Published:** July 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c0456242c7d41be7 ## About the Role * Frequent local travel is a core requirement of this position * Must possess a valid Ohio Driver's License. * Must have a reliable, personal means of transportation to travel between the designated dispensaries. * Must maintain up-to-date auto insurance coverage., * Education/Experience: High School Diploma or equivalent required. A degree, certification (like CompTIA A+), or equivalent hands-on experience in IT support is a major plus, but we are willing to train the right candidate. * Technical Aptitude: Strong foundational familiarity with Windows OS, basic networking concepts, and retail/office hardware. * Problem-Solving: A resourceful "figure-it-out" attitude with the ability to diagnose minor technical glitches patiently and methodically. * Communication: Excellent customer service skills. You must be able to explain technical solutions clearly and kindly to non-technical store staff. * Reliability: Highly organized, punctual, and able to work independently while traveling between sites. Industry Compliance Requirements * Must be at least 21 years of age (state regulatory requirement). * Must be able to successfully pass a comprehensive state-mandated background check to obtain necessary cannabis industry credentials. ## Description Bloom Medicinals is seeking a reliable, motivated, and tech-savvy IT Support Technician to join our team. In this role, you will be the go-to resource for everyday, frontline technical support across three of our Northeast Ohio dispensaries: Akron, Massillon, and Painesville. This is a highly active, mobile role. You will spend your days keeping our retail store technology running smoothly, troubleshooting low-level hardware and software issues, and ensuring our dispensary teams have the tools they need to serve our customers efficiently. If you enjoy a mix of hands-on technical work and traveling between local sites, this is the perfect opportunity to kickstart your IT career in a fast-growing industry., * Frontline Hardware Support: Set up, maintain, and troubleshoot retail hardware, including Point of Sale (POS) registers, receipt printers, barcode scanners, desktop computers, and tablets. * Software & Application Help: Assist store staff with everyday software issues, password resets, peripheral configurations, and basic troubleshooting of retail and compliance applications. * Network & Infrastructure Maintenance: Perform basic low-level network troubleshooting (checking ethernet connections, power-cycling routers/switches, verifying Wi-Fi connectivity). * Inventory & Ticket Tracking: Document, track, and resolve incoming store support tickets in a timely manner. Escalate complex network or system issues to senior IT management. * On-Site Upkeep: Physically inspect hardware, organize server racks/cables at each location, and assist with minor physical tech deployments or equipment swaps. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [The Future of Recruiting: Innovations and Challenges in the European IT Sector](https://www.wearedevelopers.com/videos/1056-the-future-of-recruiting-innovations-and-challenges-in-the-european-it-sector) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)