> Markdown version of [/jobs/ext/1409670-business-it-technician](https://www.wearedevelopers.com/jobs/ext/1409670-business-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business IT Technician - **Company:** COMPUTER PERIPHERALS UNLIMITED - **Location:** Greenville, NC, United States (Remote available) - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, BASIC (Programming Language), Business Software, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), File System Permissions, Hyper-V, Issue Tracking Systems, IP Addressing, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Windows Domain, Server Administration, Virtualization Technology, Wireless Access Point, Wireless Networks, Network Routers, Software Troubleshooting, Peripherals, Sonicwall, User Administration - **Published:** July 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5d65710d3e35cf70 ## About the Role We're growing quickly and looking to expand our team with a reliable and motivated technician who's ready to develop their skills in a fast-paced, collaborative environment., * 2+ years of professional experience in an IT support, help desk, field technician, or similar role * Strong working knowledge of Windows operating systems and business-class hardware * Experience supporting Microsoft 365 environments, including Exchange Online and user administration * Familiarity with Active Directory, Windows domain environments, user permissions, and Group Policy * Ability to independently troubleshoot and configure networked printers, scanners, and other peripherals * Practical understanding of networking concepts, including IP addressing, DHCP, DNS, routers, switches, and wireless networks * Strong troubleshooting, communication, documentation, and customer service skills * Ability to prioritize multiple technical issues and work with limited supervision * Valid driver's license Preferred Qualifications * Experience working for an MSP or in a fast-paced service desk environment * Experience with firewalls, especially SonicWall * Familiarity with RMM, PSA, remote support, and IT documentation platforms * Experience supporting Windows Server 2016, 2019, 2022 or 2025 * Experience with Active Directory, Group Policy, file permissions, and basic server administration * Exposure to virtualization platforms such as Microsoft Hyper-V * Familiarity with managed switches, wireless access points, VPNs, and network troubleshooting * Industry certifications such as CompTIA A+, Network+, Server+, Microsoft AZ-900, or similar credentials ## Description This Business IT Technician position offers the best of both worlds - working remotely to handle support tickets and providing onsite service to our valued clients when needed. The ideal candidate is a dependable, resourceful problem-solver who's eager to grow in the IT field and can communicate clearly with both clients and internal teams., * Provide remote and onsite technical support to business clients * Troubleshoot and resolve desktop, laptop, and peripheral issues (hardware/software) * Install, configure, and support common business applications * Perform Microsoft 365 user management and email troubleshooting * Support printers and scanners, including IP configuration and network setup * Assist with light network tasks related to routing, switching, and wireless * Maintain clear, concise documentation in our ticketing system * Communicate effectively and professionally with clients and team members ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Back(end) to the Future: Embracing the continuous Evolution of Infrastructure and Code](https://www.wearedevelopers.com/videos/440-back-end-to-the-future-embracing-the-continuous-evolution-of-infrastructure-and-code) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)