> Markdown version of [/jobs/ext/1409677-it-technician](https://www.wearedevelopers.com/jobs/ext/1409677-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** Southport Forest Products, LLC - **Location:** Coos Bay, OR, United States - **Salary:** $54,080.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Business Software, Microsoft Outlook, Cyber Security, Computer Literacy, Microsoft Office, Microsoft SharePoint, Software Deployment, Wi-Fi Technology, Information Technology, Laptops, User Accounts - **Published:** July 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c67ed8a532c91dc8 ## About the Role * Education: High school diplomas or equivalent required. Associate degree, technical certification, or a combination of education and experience in information technology, computer science or a related field preferred. * Experience: Prior IT help desk, technical support, or office technology support experience preferred. Working knowledge of Microsoft Windows, Office, Outlook, Teams, and basic computer hardware a must. Skills: Proficient in Microsoft Office (Excel, Word, Outlook). Basic understanding of printers, phones, networks, user accounts, and common office technology. Strong analytical/troubleshooting skills with a solution-based mind-set. Ability to work and communicate respectfully at all leaves of knowledge is non-negotiable. Ability to maintain confidentiality. Work Environment * Office setting with regular interaction with Finance, operations, and other departments. * Standard business hours, with the potential for extended hours during peak periods (e.g., month-end and year-end close). Physical Requirements * Ability to sit for extended periods. * Occasional lifting of office materials (up to 15 lbs.)., This role requires a customer-service mindset, strong problem-solving skills, attention to detail, and the ability to communicate technical information in a clear and approachable way. ## Description * Provide daily help desk support for employees, including troubleshooting computers, monitors, printers, phones, scanners, email, and basic software issues. * Set up, configure, and maintain workstations, laptops, printers, mobile devices, and other office technology. * Support onboarding and offboarding by managing user accounts, setting up equipment, updating access, and collecting returned devices. * Support Microsoft Office, Outlook, Teams, SharePoint, and other commonly used business applications. * Help maintain user accounts, passwords, permissions, and access requests under the direction of the IT Manager or designated leadership. * Troubleshoot basic network connectivity issues, including Wi-Fi, internet access, shared drives, and printer connections. * Track, document, and follow up on IT support requests to ensure timely resolution. * Maintain accurate inventory records for computers, phones, printers, software licenses, and related equipment. * Assist with routine system updates, hardware replacements, software installations, and basic preventative maintenance. * Support cybersecurity practices by helping employees follow safe technology use, password, email, and data protection procedures. * Coordinate with outside vendors or service providers when needed. * Escalate complex technical issues to the IT Manager, outside support provider, or appropriate vendor. * Maintain confidentiality of company, employee, financial, and business information., The IT Technician provides day-to-day technology support for office staff and business operations. This position is responsible for assisting employees with basic computers, printers, phones, software, account access, and network-related issues. 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