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# Lead Computer Technician

- **Company:** LAPFIX INC.
- **Location:** Alexandria, VA, United States
- **Experience:** Expert
- **Salary:** $45,760.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Maintenance, Data Recovery, Hard Disk Drives, Software Engineering, Storage Devices
- **Published:** July 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4e18d1abcd3aece7

## About the Role

* Proven experience as a computer technician, with a strong focus on laptop and MacBook repairs.
 * Expertise in data recovery from failed hard drives, SSDs, and other storage media.
 * Ability to solder and perform board-level repairs is a strong advantage.
 * Excellent written and verbal communication skills - clear documentation and professional customer interaction are required.
 * Familiarity with social media and willingness to participate in online content creation.
 * Strong troubleshooting skills and ability to work independently.
 * Must be reliable, detail-oriented, and capable of handling multiple tasks efficiently., * Prior experience in a lead technician or supervisory role.
 * Industry certifications (CompTIA A+, Apple Certified Mac Technician, etc.) are a plus.
 * Experience using advanced diagnostic and repair tools.

Job Type: Full-time, * Computer repair: 2 years (Required)

## Description

* Technical Repairs & Data Recovery
 * Diagnose and repair laptops, desktops, and MacBooks, including hardware and software issues.
 * Perform advanced data recovery procedures on hard drives, SSDs, and flash storage devices.
 * Soldering experience is a plus for motherboard repairs and component-level fixes.
 * Customer Interaction & Communication
 * Answer phone calls and provide professional customer service, explaining repair options and processes.
 * Assist walk-in customers, accurately diagnosing issues and providing clear repair timelines.
 * Maintain excellent written communication skills for documenting repair details and customer interactions.
 * Social Media & Content Participation
 * Engage in company social media activities, contributing technical insights and repair-related content.
 * Help create educational or promotional content regarding repairs and data recovery processes.
 * Leadership & Teamwork
 * Serve as the primary point of contact for technical escalations within the team.
 * Assist in training junior technicians and maintaining quality control standards., * Describe a previous computer repair you worked on. What was the issue, how did you resolve it, and what did you learn from the experience?


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