> Markdown version of [/jobs/ext/1410546-part-time-digital-content-operations-specialist-ugc-ecommerce](https://www.wearedevelopers.com/jobs/ext/1410546-part-time-digital-content-operations-specialist-ugc-ecommerce). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Part-time Digital Content Operations Specialist (UGC & Ecommerce) - **Company:** Skills, Inc. - **Location:** United States - **Experience:** Experienced - **Salary:** $72,800.0 - $76,960.0 - **Contract:** Temporary contract - **Skills:** Digital Asset Management, Digital Content, Knowledge Management, Microsoft Office, Microsoft SharePoint, User Generated Content - **Published:** July 23, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17682455?backUrl=%2Fcareer%2F17682455%2FDigital-Content-Operations-Specialist-Ugc-Ecommerce ## About the Role * 3+ years of experience in Digital Content Operations, Ecommerce Content, Content Management, Site Content, or a related field. * Experience working within content management systems (CMS). * Knowledge of user-generated content (UGC), content curation, digital asset management, or ecommerce content operations. * Experience conducting content audits, quality assurance, or content governance initiatives. * Strong organizational skills with exceptional attention to detail. * Experience creating documentation, knowledge bases, SOPs, or internal process guides. * Ability to collaborate effectively with cross-functional teams and external vendors. * Proficiency with Microsoft SharePoint and Microsoft Office. Preferred Qualifications * Experience supporting ecommerce, retail, or consumer-facing digital experiences. * Familiarity with Ratings & Reviews programs or UGC platforms. * Experience evaluating digital customer experiences and identifying opportunities to improve content quality. * Background in beauty, retail, or consumer products is a plus. If you enjoy bringing structure to content, improving digital experiences, and ensuring every detail meets a high standard, we'd love to hear from you. ## Description We're seeking a Part-time Digital Content Operations Specialist to support the ongoing management, governance, and optimization of user-generated content (UGC) across a leading ecommerce platform. In this role, you'll partner with cross-functional teams and external vendors to curate customer-generated content, improve content quality, support compliance initiatives, and help deliver an engaging online shopping experience. What You'll Do User-Generated Content (UGC) Operations & Content Curation * Conduct audits of a large-scale Community Gallery to improve the quality and relevance of user-generated content. * Identify and remove outdated or stale content that no longer aligns with established curation guidelines. * Partner with the Site Content team to define content governance guidelines, including criteria for retaining and retiring UGC. * Work within the content management system (CMS) to curate and manage community content. * Collaborate with an external gallery vendor to ensure content is published accurately and aligns with quality standards. * Perform daily quality assurance checks across the ecommerce site to verify proper execution of UGC and vendor-managed content. Documentation & Knowledge Management * Develop and maintain documentation outlining UGC placements across the site, including content sources and hosting details. * Conduct competitive audits of user-generated content and creator video experiences across retail ecommerce websites. * Create and maintain internal documentation, including FAQs and process guides related to Ratings & Reviews. * Organize and restructure SharePoint resources to improve accessibility and knowledge sharing across the team. Content Compliance & Quality Assurance * Support ongoing compliance initiatives related to Ratings & Reviews content. * Perform auditing activities to ensure content aligns with established moderation and compliance guidelines. * Review customer usernames and assist with identifying inappropriate content for removal. * Help maintain a safe, high-quality, and brand-appropriate customer content experience. ## Related Videos - [Personal Branding for Top HR Professionals](https://www.wearedevelopers.com/videos/1471-personal-branding-for-top-hr-professionals) - [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0) - [The Digital Wellness Seminar: How NOT to Get Manipulated through Online Content](https://www.wearedevelopers.com/videos/1920-the-digital-wellness-seminar-how-not-to-get-manipulated-through-online-content) - [Winning talents through play - Corporate Gaming with AKEYI](https://www.wearedevelopers.com/videos/1062-winning-talents-through-play-corporate-gaming-with-akeyi) - [How to be balanced in a software development team](https://www.wearedevelopers.com/videos/66-how-to-be-balanced-in-a-software-development-team) - [Fireside Chat with Cloudflare's Chief Strategy Officer, Stephanie Cohen (with Mike Butcher MBE)](https://www.wearedevelopers.com/videos/1366-fireside-chat-with-cloudflare-s-chief-strategy-officer-stephanie-cohen-with-mike-butcher-mbe) ## Related Articles - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine) - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)