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# Intelligence Systems Support Chief Technician for NATO

- **Company:** WLG
- **Location:** Bergen, Belgium
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, ReactJS
- **Published:** July 24, 2026
- **Apply:** https://www.adzuna.be/details/5812725219

## About the Role

* Solid Level-2 technical support and IT service-management experience
 * Familiarity with ITSM / ticketing workflows (NCIA ITSM, Azure DevOps or equivalent)
 * Exposure to JISR / intelligence-support systems is a strong advantage
 * Flexible, reliable and comfortable with on-call and on-site working

## Description

We are supporting NATO in sourcing experienced professionals for mission-critical roles across the Alliance. This is a contract (B2B) engagement delivered on-site, working alongside NATO teams., * Work within an integrated NIC + contractor team in a G14-equivalent Chief Technician role

 * Provide Level-2 and Service-Management support for Incidents, Service Requests, Change Requests and Tasks, traceable through NCIA ITSM and Azure DevOps
 * Respond, document, categorise and resolve assigned tickets in line with internal processes
 * Install, maintain, monitor and support the JSSC services (NAMIS, CoreGIS, REACT, Intel-FS, ANB, Release Server, HMART, CSD IPL/IWS, ICMT, AOSS, NABI and more)
 * Participate in daily reporting and planning (daily meetings), workshops, events and conferences as directed by the Service Delivery Manager(s)
 * Take part in on-call support as required


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