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# EDV-Techniker in

- **Company:** JOBS Experts Industrieservice GmbH
- **Location:** Innsbruck, Austria
- **Salary:** €40,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Information Technology
- **Published:** July 24, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2890459030-2

## About the Role

* IT-Ausbildung und Erfahrung im IT-Bereich - Technische Vorkenntnisse
 * Erfahrung im Microsoft-Umfeld (z.B. Windows, Office)
 * Freude am direkten Kundenkontakt
 * Sehr gute Deutsch- und Englischkenntnisse
 * Sorgfältige Arbeitsweise, Genauigkeit und Verlässlichkeit
 * Flexible/r Teamplayer/-in
 * Bereitschaft zur Eigenverantwortung
 * Führerschein B

## Description

* Erste Anlaufstelle im IT/EDV-Helpdesk
 * Annahme und Abwicklung von Support-Anfragen
 * Dokumentation von Anfragen und Lösungen im Ticketsystem
 * Fehleranalyse und -behebung im Rahmen des 1st- und 2nd-Level-Supports
 * Unterstützung der Anwender innen bei Benutzeranliegen
 * Qualifizierung und Weiterleitung von Incidents an zuständige Stellen
 * Allgemeine Prüfung auf wiederkehrende Störungen zur frühzeitigen Problemidentifikation


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