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# CRM Specialist

- **Company:** Ovs Group
- **Location:** Spain (Remote available)
- **Salary:** €35,000.0 - €40,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Salesforce.Com
- **Published:** July 24, 2026
- **Apply:** https://www.jobleads.com/es/job/eec079efcb88a47f696dec387cf31673f

## About the Role

* University background in Economics, Marketing, Statistics
 * At least 3 years of experience with a solid focus on CRM
 * Proven experience within the Salesforce ecosystem
 * Strong analytical mindset
 * Solid project management skills
 * Digital and innovation-oriented mindset
 * Expertise in CRM and Retail reporting
 * Excellent communication and presentation skills
 * Team player, able to perform in a fast-paced environment
 * Fluency in English (both written and spoken) is essential

## Description

* Contribute to the operational management of loyalty programs of each different brand
 * Deliver CRM activities in order to encourage customer retention and loyalty
 * Develop multi-channel communications including personalized newsletter, SMS and push messages in partnership with the marketing team
 * Monitor CRM and loyalty KPIs
 * Managing customer database quality, integrity and enrichment
 * Partner with the store operations and digital teams to optimize CRM actions
 * Training for store teams of the CRM projects
 * CRM initiatives and loyalty program of Stefanel and other brands of OVS Group collaborating with the other CRM team members


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