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# IT 2nd Level Onsite Technician

- **Company:** Hemmersbach GmbH & Co. KG
- **Location:** Güstrow, Germany
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Systems Integration
- **Published:** July 24, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=f6a3ad7f87d71ee1

## About the Role

* Sehr gute Deutsch und gute Englischkenntnisse
 * Du bist ausgebildeter Fachinformatiker (m/w/d) für Systemintegration mit mehrjähriger Berufserfahrung
 * Software + Hardware Kenntnisse im Second Level Support sowie Erfahrung im Microsoft-Umfeld
 * Strukturierte und eigenverantwortliche Arbeitsweise
 * Active Directory + Azure

## Description

* Buddy Programm
 * Internationale Atmosphäre
 * Mitarbeiterrabatte
 * Gutscheinkarte
 * Cafeteria
 * Firmenevents
 * Interne Weiterentwicklungsmöglichkeiten, * Aufnahme, Klassifizierung und Weiterleitung von Incidents, Serviceanfragen und Änderungswünschen
 * Koordination und Überwachung von Support-Tickets gemäß definierter Prozesse
 * Unterstützung bei der Umsetzung standardisierter ITIL-Prozesse
 * Enge Zusammenarbeit mit dem zentralen Support und weiteren IT-Teams


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