> Markdown version of [/jobs/ext/1415812-technical-support-systems-assistant](https://www.wearedevelopers.com/jobs/ext/1415812-technical-support-systems-assistant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support & Systems Assistant - **Company:** Budgens Damory Garage - **Location:** Blandford Forum, UK - **Salary:** £27,040.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Networking Basics, Wi-Fi Technology, Data Logging, Network Routers, Tablet Computers, Information Technology, Operational Systems - **Published:** July 24, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=e7e23a9af787f056 ## About the Role We're looking for a practical, hands-on person to support the technology and operational systems across our retail businesses. This is a varied role that would suit someone who enjoys problem-solving, learning new technology and working independently., We're looking for someone who: * Is confident using computers and technology. * Can quickly learn new systems with minimal training. * Has good problem-solving and fault-finding skills. * Is comfortable speaking with technical support teams and explaining technical issues. * Can work independently and manage their own workload. * Has excellent attention to detail. * Is organised, reliable and proactive. * Is happy travelling between our three retail sites when required. * Holds a full UK driving licence (preferred). Previous experience with any of the following would be an advantage: * Retail or convenience store systems. * EPOS systems. * CCTV. * Networking and Wi-Fi. * Electronic Shelf Labels (ESLs). * Temperature monitoring systems. * Microsoft Windows and Microsoft 365. * Payment terminals. * Basic IT support. ## Description You'll support our three retail sites as required, with flexible working hours of a few hours each week., * Managing and maintaining CCTV systems. * Investigating incidents and reviewing CCTV footage. * Logging and investigating fuel drive-offs. * Managing fridge temperature monitoring systems. * Supporting and maintaining staff clocking-in and attendance systems. * Creating and maintaining pricing, promotions and EPOS data. * Assisting with fuel pricing and ensuring pricing systems are updated correctly. * Supporting and maintaining Electronic Shelf Labels (ESLs). * Upgrading, maintaining and troubleshooting wireless headset systems. * Providing first-line support for EPOS tills, payment terminals and back-office systems. * Assisting with basic networking, including routers, switches and Wi-Fi equipment. * Basic IT support including PCs, printers, tablets and other store devices. * Cable management and ensuring installations are tidy, safe and well organised. * Installing, configuring and testing new hardware and software. * Helping introduce and roll out new technology across the business. * Liaising with software providers, equipment manufacturers and technical helpdesks to diagnose issues and see them through to resolution. * Keeping accurate records of faults, repairs and system changes. * Identifying opportunities to improve technology and increase efficiency across the business. ## Related Videos - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) - [TypeScript Features That Changed the Game](https://www.wearedevelopers.com/videos/100061-typescript-features-that-changed-the-game) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)