> Markdown version of [/jobs/ext/1415819-senior-it-site-technician-endpoint-security-engineer-london](https://www.wearedevelopers.com/jobs/ext/1415819-senior-it-site-technician-endpoint-security-engineer-london). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Site Technician & Endpoint Security Engineer, London - **Company:** 8x8, Inc. - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Access Network, Artificial Intelligence, Android Software Development, Apple IOS, Apple Mac Systems, Performance Tuning, Azure Active Directory, Zero Trust Network Access, Mobileiron, Okta, Microsoft InTune, Azure Security Center, Information Technology, Casper Suite, SentinelOne Expertise, Google Meet - **Published:** July 24, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=6de92eab2616ee57 ## About the Role * Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent hands-on experience. * Minimum 6 years' experience in endpoint engineering or endpoint security, with clear senior-level ownership in recent roles. * Hands-on MDM experience at scale (1,000+ devices) using Addigy, Jamf, Intune, or equivalent. * Endpoint security policy design experience across DLP, patching, OS hardening, and application control. * Working knowledge of EDR/XDR platforms (CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint), including deployment, tuning, and incident triage. * Working knowledge of ZTNA and Zero Trust access - you can explain the endpoint-to-identity policy chain in plain terms. * Customer service instinct. You're the person a stressed colleague walks up to. You triage calmly, solve what you can, and route what you can't. * Genuine openness and enthusiasm for AI tools. We will grow you into our AI-first approach; you bring the curiosity. * Ability to work independently, take initiative, and be effective with or without detailed direction. * Ability to lift and move equipment weighing up to 20 kg (approx. 45 lb) around the London office. Preferred * Corporate AV and meeting-room experience (Zoom Rooms, Google Meet Series One, Poly, Logitech) - AV troubleshooting is usually a cable, not a mystery. * Hands-on experience with work app isolation or BYOD platforms (Venn Blue Border, Ivanti / MobileIron, or comparable). * Familiarity with Okta and Microsoft Entra ID for conditional access partnership. * Prior experience producing SOC 2 or ISO 27001 evidence for endpoint controls. * Experience with laptop backup platforms (Druva or comparable) and recovery testing. ## Description This is a hands-on local IT support role with a serious global engineering dimension. Your time will be split roughly evenly between two focuses: * London Site IT Support (primary presence): You are the walk-up face of IT in London. You handle day-to-day device support, provisioning, AV, asset management, and ensuring the office just works. * Endpoint Security Engineering (global scope): You are the SME and service owner for MDM, Zero Trust access, work app isolation, DLP, and endpoint hardening across the enterprise. You own the strategy, processes, and Tier 3/4 support for these services. If you thrive on being the person colleagues turn to when something breaks - and you want that hands-on role to sit alongside serious global security engineering responsibility - this was written for you. What You'll Do London Site Support (Your Day-to-Day) * Be the walk-up and desk-side support for London office employees - calm, fast, and thorough. * Own device provisioning: new-hire builds, onboarding training, laptop refresh, and secure device retirement. * Own AV and meeting-room technology: daily checks, troubleshooting, and keeping rooms ready for business. * Own local asset management: receiving, tagging, stock control, and end-of-life disposal in line with policy. * Deliver on-site technical support for events and executive visits. * Coordinate with other Site Technical Leads on site coverage, escalations, and cross-office standards. Endpoint Security Engineering (Global) Your mission: Research, select, deploy, and operationalize the tooling that carries 8x8 forward across MDM, work app isolation, Zero Trust access, DLP, and device hardening. * Own MDM strategy and configuration across MacOS, Windows, iOS, and Android. Includes compliance baselines, hardening, and self-service app delivery across 1,000+ devices. * Own the work app isolation and BYOD data-containment model - evaluate, select, deploy, and support the chosen platform. * Own the ZTNA client rollout and endpoint compliance posture as a real gate for network access. * Own endpoint security policy: DLP, patching cadence, OS hardening, application control, USB and removable media controls. * Own laptop backup coverage, policy, and periodic recovery testing. * Partner with 8x8's Security team on EDR/XDR endpoint tuning and incident triage. * Produce SOC 2 and ISO 27001 evidence for endpoint controls during audit cycles. AI-Augmented Way of Working * Use 8x8's approved AI tools (Google Gemini, Claude, AI Studio) to work faster - from policy docs to script drafting to telemetry analysis. * Spot AI-driven automation opportunities across endpoint and site operations. * Help colleagues build their own AI fluency. ## Related Videos - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Let your iOS app read texts](https://www.wearedevelopers.com/videos/167-let-your-ios-app-read-texts) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)