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# IT Help Desk Technician

- **Company:** LEWIS
- **Location:** Lewiston, ID, United States
- **Salary:** $36,400.0 - $41,517.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Access, Computer Networks, Document Management Systems, Issue Tracking Systems, Information Technology
- **Published:** July 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=eb58d1829ba9595d

## About the Role

* Associate Degree in Computer Networking, Information Technology or related fields
 * Most hold a valid driver's license

## Description

This position ensures the design, development and maintenance of agency-wide information technology network systems. The IT Technician's role is to ensure the streamlined operation of information technology in alignment with the business objectives of the organization. The IT Technician will plan, coordinate IT-related activities of the organization, as well as provide support for daily operational activities of information technology. The IT Technician will work closely with decision makers in other department to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.

Our IT Help Desk Technician will be responsible for:

 * Utilize and accurately maintain LCECP IT ticket system
 * Maintain inventories of devices
 * Manage and maintain updates and installing software or applications based on supervisor requests and/or approval
 * Offer staff trainings on basic computer function, including but not limited to email access, cybersecurity best practices, document management and other general tasks
 * Monitor and report any cybersecurity concerns detected during the normal course of day-to-day operations


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