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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM & Data Analyst - **Company:** Salvador Dali Museum, Inc. - **Location:** St. Petersburg, FL, United States - **Experience:** Experienced - **Salary:** $63,000.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Big Data, System Configuration, Data Governance, Data Integrity, Database Schema, Salesforce.Com, SQL Databases, Data Streaming, Systems Integration, Tableau (Software) - **Published:** July 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=06036f83d5c704d6 ## About the Role Required * 2-3 years of experience administering CRM systems (e.g., Salesforce, Altru, Humanitru or similar) * Strong understanding of database structure, system configuration and data workflows * Demonstrated ability to translate operational needs into system solutions * Experience with data exports, CSV manipulation, SQL, Excel, Tableau or other data tools * Analytical skills to interpret large datasets to inform institutional decision-making * Strong analytical skills, problem-solving skills and attention to detail * Ability to manage multiple priorities and collaborate effectively across departments Preferred * Experience in arts, culture, attractions or hospitality environments * Familiarity with data privacy best practices and basic security protocols * Experience supporting or training non-technical end users ## Description The CRM & Data Analyst is responsible for the administration, optimization and day-to-day use of the Museum's CRM platform. This hands-on role ensures systems are effectively configured and maintained to support Marketing, Development, Finance and Visitor Experience. The CRM & Data Analyst serves as the day-to-day liaison to the CRM system vendor, provides CRM administration and ensures data integrity, while also using the system to build reports, analyze data and summarize findings., System Management * Serve as the day-to-day administrator for the CRM system including configuration, maintenance, troubleshooting, modifications and plug ins/integrations * Provide internal coordination during systems transitions/migrations, serving as liaison to vendor(s)' project managers. * Manage user access, roles and permissions to ensure appropriate security and usability * Serve as day-to-day contact for CRM system vendor for support requests and system updates * Follow and maintain SOPs workflows, naming conventions and documentation (SOPs); train and support internal users * Collaborate with internal departments and to ensure accurate and seamless data flow into system * Identify and implement opportunities to improve system functionality and efficiency * Support Museum ticketing initiatives such as creating/modifying tickets, optimizing ticket purchase processes (including tracking tools) and developing dashboards for ticket sales CRM, Data, Reporting * Ensure data integrity through established data standards, ongoing monitoring, audits and adherence to organizational data governance and privacy standards * Implement CRM strategies that drive visitor retention and loyalty; ensure data can be segmented effectively for targeted communications * Set up automated marketing, membership and donor communications (via email and direct mail) including performance tracking * Develop and analyze reports with defined KPIs and actionable insights, including visitation, coupons, ticket sales, audience analyses; create new and customized reports as needed * Develop, analyze and summarize findings of in-house surveys * Pull and analyze Museum audience data in relation to advertising strategies * Pull and analyze ad hoc data requests across departments to inform organizational decision making, support grant applications and contribute to annual reports * Keep finger on the pulse of industry trends ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights) - [Empowering Retail Through Applied Machine Learning](https://www.wearedevelopers.com/videos/976-empowering-retail-through-applied-machine-learning) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Data Analyst Salary Austria](https://www.wearedevelopers.com/magazine/275-data-analyst-salary-austria) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)