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# Epic Tdr IT Analyst

- **Company:** TEKSYSTEMS INC.
- **Location:** Independence, OH, United States
- **Salary:** $52,000.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** Test Scripts, Workday
- **Published:** July 24, 2026
- **Apply:** https://www.juju.com/job/00000000gj59zy

## About the Role

Previous Helpdesk or Desktop Support or PC Technician or EPIC TDR experience is preferred. IT certifications are desirable for this role., Basic desktop support, field services, or IT deployment experience preferred.

Prior Epic TDR or healthcare go-live experience is a plus, not required.

Strong troubleshooting skills and attention to detail.

Ability to follow written test scripts and accurately document results.

Strong communication and teamwork skills - comfortable interacting with clinical staff and project leads.

Ability to stand and walk throughout the workday.

*Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties*

*We are looking to set up interviews as early as this week*

 * CompTIA Certifications are desirable for this role *

## Description

The Epic Technical Dress Rehearsal (TDR) Analyst validates IT equipment and clinical technology readiness in preparation for facility opening and Epic go-live. Working onsite under the direction of the project leadership team, TDR Analysts execute test scripts, verify workstation and peripheral functionality, document results, and escalate issues for resolution. This is a fully onsite role in an active construction environment - candidates must be comfortable working around ongoing construction and following all site safety protocols.

Responsibilities

Execute Epic TDR test scripts to validate workstation and device readiness in the production environment.

Test end-user devices and peripherals: computers, printers (including label/wristband), badge/tap readers, barcode scanners, document scanners, Rovers, dictation devices, and credit card readers.

Verify Epic access, wireless connectivity, printing configuration, and login scenarios.

Document test results and log failures in the Epic tool editor with enough detail for field techs to remediate.

Retest devices after remediation and confirm readiness for go-live.

Assist with basic hardware setup, peripheral connections, and device labeling as needed.

Maintain accurate testing and inventory documentation.

Follow daily assignments and priorities set by the Site Coordinator / TDR Lead.


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