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# Technicien Support Informatique Vip H/F

- **Company:** ALESCO RH
- **Location:** Puteaux, France
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Ethernet, Microsoft Office, Computer Equipment, Servicenow
- **Published:** July 24, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/81607475.html

## About the Role

Expérience en boutique ou hôtellerie fortement appréciée., Expérience en boutique ou hôtellerie fortement appréciée.

EUR

Service-Now
Windows
Brassage
Gestion des rendez-vous
Ethernet
Logiciels et plateformes de messagerie
Pack Office
SAV

## Description

Support aux utilisateurs

 - Prise en main à distance
 - Respect des SLAs et du suivi des tickets (ITAM)
 - Prise de rendez-vous auprès des utilisateurs
 - Préparation des salles de conférences/réunions
 - Applications, outils installés à distance
 - Brassage de ports Ethernet
 - Installation du matériel informatique
 - Déploiement et maintenance des outils de messageries
 - Tenu de l'inventaire
 - Suivi des retours service après-vente
 - Maintenance préventive et corrective du matériel informatique
 - Réinitialisation et masterisation de postes

Environnement : Windows, Service Now, Office 365, AD

Expérience VIP exigé


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