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# Technical Support Engineer - Hull

- **Company:** Nextech Group Ltd
- **Location:** Kingston upon Hull, UK
- **Salary:** £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Hyper-V, Issue Tracking Systems, Network Troubleshooting, Cloud Services, Virtualization Technology, Information Technology, Vmware
- **Published:** July 24, 2026
- **Apply:** https://www.totaljobs.com/job/technical-support-engineer/nextech-group-limited-job107743303

## About the Role

* Proven experience as an IT Support Engineer or similar role.
 * Strong knowledge of Windows and macOS operating systems.
 * Experience with Microsoft 365, Active Directory, and network troubleshooting.
 * Familiarity with virtualization technologies such as VMware or Hyper-V.
 * Excellent problem-solving skills and attention to detail.
 * Strong interpersonal and communication skills.
 * Ability to work independently and as part of a team.
 * Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
 * A valid driver's license and willingness to travel to client sites as needed.

## Description

We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently., * Provide high end technical support to clients.,

 * Diagnose and resolve hardware, software, and network issues.
 * Install, configure, and maintain IT equipment and software.
 * Manage and support Microsoft 365 and other cloud-based services.
 * Perform regular system maintenance and updates.
 * Ensure all support requests are logged and updated in the ticketing system.
 * Assist with the planning and implementation of IT projects.
 * Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
 * Collaborate with other team members to share knowledge and develop best practices.


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