> Markdown version of [/jobs/ext/1418963-it-field-engineer](https://www.wearedevelopers.com/jobs/ext/1418963-it-field-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Field Engineer - **Company:** Brayley - **Location:** UK - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Wireless LAN, Apple IOS, Computer Networks, IT Management, Network Troubleshooting, Microsoft Software, Azure Active Directory, Cloud Services, Microsoft SharePoint, TCP/IP, Wide Area Networks, Wi-Fi Technology, Microsoft InTune, Information Technology, Fortinet, Cisco - **Published:** July 24, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=f86a98f9d2bdf774 ## About the Role * IT-related degree or equivalent IT experience (2-3 years in IT support). * Proven experience in automotive IT environments, including DMS platforms such as Keyloop, RTC/ CitNOW or similar systems. * Familiarity with franchise-specific automotive IT systems and OEM platforms. * Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco, Fortinet) desirable. * Strong knowledge of IT networks, hardware, and software. * Excellent problem-solving skills and ability to work independently. * Strong communication and customer service skills. * Full UK driving licence and willingness to travel between sites as required. ## Description As an Automotive IT Field Engineer, you will play a critical role in supporting and maintaining IT systems across 30+ dealership sites, ensuring automotive-specific technologies are effectively integrated with our core IT infrastructure. This hands-on role requires experience with dealership management systems, vehicle diagnostic platforms, networking, end-user computing, and connectivity solutions used within an automotive retail environment. You will work closely with the Group IT team to deliver secure, reliable, and efficient IT services that keep our business running smoothly., * Provide on-site and remote IT support for dealership systems, including hardware, software, and network troubleshooting. * Support and maintain automotive-specific IT systems, including Dealer Management Systems (DMS), OEM diagnostic platforms, and connected vehicle technologies. * Manage IT Helpdesk tickets, ensuring timely resolution and excellent customer service. * Install, configure, and maintain IT infrastructure, including: + Networking: TCP/IP, WAN, WLAN, SD-WAN + Operating Systems: Windows 10/11, Apple iOS, Android + Cloud Services: Microsoft 365, Intune, Exchange, SharePoint, Azure AD * Assist with the integration of OEM systems, telephony, and in-dealership Wi-Fi solutions. * Work with dealership teams to understand operational needs and deliver IT solutions that improve efficiency and user experience. * Maintain accurate documentation of system changes, configurations, and support activities. * Escalate complex issues to IT Management or third-party vendors when necessary. * Ensure compliance with IT security policies and support the implementation of cybersecurity best practices. * Stay up to date with emerging automotive IT technologies and trends. ## Related Videos - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)