> Markdown version of [/jobs/ext/1419029-desktop-support-engineer](https://www.wearedevelopers.com/jobs/ext/1419029-desktop-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Engineer

- **Company:** Bright Purple Resourcing Ltd
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, System Configuration, Microsoft Desktop Optimization Pack, Issue Tracking Systems, Remote Access Technology, Enterprise Software Applications, Software Troubleshooting, Malware, Computer Equipment, Information Technology
- **Published:** July 24, 2026
- **Apply:** https://www.totaljobs.com/job/desktop-support-engineer/bright-purple-resourcing-job107739613

## About the Role

* Previous experience in a Desktop Support, IT Support or Service Desk role
 * Strong knowledge of Windows desktop and laptop support
 * Experience troubleshooting hardware, software and peripheral issues
 * Experience building, deploying and imaging Windows devices
 * Knowledge of Microsoft desktop applications and enterprise software
 * Experience supporting printers, email, networking and remote access
 * Ability to prioritise and manage incidents through a ticketing system
 * Strong troubleshooting and analytical skills
 * Excellent communication and customer service skills

Desirable Skills:

 * Technical qualification or equivalent commercial experience
 * Experience with asset management and hardware lifecycle processes
 * Knowledge of Active Directory and endpoint management tools
 * Experience supporting Microsoft 365 environments
 * Exposure to desktop security, patching and malware protection

## Description

Bright Purple is recruiting for a Desktop Support Technician to join a busy IT team supporting end users across a busy corporate office in London. This is a hands-on role where you'll be responsible for installing, configuring and supporting desktop hardware and software, resolving technical issues, building new devices and ensuring users receive a high-quality IT support service. You'll work across a broad range of technologies, supporting both BAU activities and IT projects while maintaining excellent customer service throughout.


## Related Videos

- [Enhancing Workload Security in Kubernetes](https://www.wearedevelopers.com/videos/356-enhancing-workload-security-in-kubernetes)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most)
- [Full Spectrum File Uploads](https://www.wearedevelopers.com/videos/870-full-spectrum-file-uploads)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)