> Markdown version of [/jobs/ext/1421172-technician-desktop-support-ii](https://www.wearedevelopers.com/jobs/ext/1421172-technician-desktop-support-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technician, Desktop Support, II - **Company:** Carrington Mortgage Holdings, LLC - **Location:** Phoenix, AZ, United States - **Experience:** Expert - **Salary:** $56,160.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Component-Based Software Engineering, Systems Engineering, Cyber Security, Device Drivers, Internet Protocol, Inventory Management Software, Local Area Networks, Network Troubleshooting, Local Security Policy, Software Tools, Software Systems, Transmission Control Protocol (TCP), Enterprise Software Applications, Computer Equipment, Software Version Control, User Accounts - **Published:** July 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6446ce5210d59c50 ## About the Role High school diploma or equivalent. Technical training in desktop management beyond high school preferred; some college or equivalent work experience preferred. Microsoft Certified Systems Engineer (MCSE) certifications in applicable Windows operating system certification preferred; Desktop Administration Suite or comparable system certification preferred. Five (5) or more years of desktop support/technician experience. Experience with MS Windows installation and troubleshooting. Experience with network troubleshooting, including in-depth knowledge of Transmission Control Protocol (TCP)/Internet Protocol (IP) and LANs. ## Description The Desktop Technician II is responsible for install, update, and repair of personal computer hardware and software systems. Recommend, maintain, and implement desktop solutions in support of organizational business needs. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $27.00/ HR - $35.00/ HR. What you'll do: Support, troubleshoot, research, and resolve computer hardware and software problems related to installations, operating system and application installations, network, hardware deployment and recovery, and installation and upgrade of new and existing computer equipment. Build, configure, and modify workstations and images, including installation of operating systems, applications, and company-specific files; configuring security settings; adding hardware drivers; and updating/patching operating system/applications. Build and modify software installation packages, including customizing application components, inputting company-specific details, and testing custom install packages. Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management. Establish and maintain user accounts and passwords in accordance with company information security guidelines. Manage enterprise software inventory system to track and distribute company approved software programs and updates. Set up, move and/or transfer phone extensions. ## Related Videos - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)