> Markdown version of [/jobs/ext/1421186-atlassian-platform-manager](https://www.wearedevelopers.com/jobs/ext/1421186-atlassian-platform-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Atlassian Platform Manager - **Company:** IDS Group, Inc. - **Location:** Minneapolis, MN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Business Logic, Confluence, JIRA, Software as a Service, Information Systems, Continuous Integration, Power BI, Runbook, Salesforce.Com, Systems Integration, Technical Debt, B2b Software, Atlassian Tools, Integration Frameworks, Tools for Reporting - **Published:** July 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3066e2ad3d7710aa ## About the Role * 5+ years of hands-on Atlassian platform ownership and administration (Jira, Jira Service Management, Confluence) in a mid-to-large enterprise environment. * Demonstrated experience designing and maintaining complex Jira workflows, automation rules, and third-party integrations. * Track record of establishing governance standards and improving platform health in a multi-team, multi-project Atlassian environment. * Experience building operational reporting and dashboards for cross-functional stakeholders. * Experience managing SaaS vendor contracts, licensing, and renewals - Atlassian specifically preferred. * Strong consultative skills: able to gather requirements from non-technical stakeholders, diagnose the underlying business problem, and recommend a solution rather than simply implementing the literal ask. * Excellent written and verbal communication skills, with experience presenting recommendations to cross-functional and leadership audiences. * Bachelor's Degree in Information Systems, Business, or related field (or equivalent experience)., * Atlassian Certified Professional (ACP) certification(s), such as ACP-Jira Administrator or ACP-Jira Service Management Administrator. * Experience in a B2B software or fintech/enterprise SaaS environment. * Experience supporting M&A-related platform integration or consolidation work. * Familiarity with Power BI or similar BI tools as a consumer/data-source partner. Preferred Experience Level 5 years Preferred Education Level Bachelor's Degree ## Description * Serve as the primary owner and administrator for Jira, Jira Service Management, and Confluence, including instance configuration, schemes, permissions, and user/group management. * Manage the full project and space lifecycle - provisioning, configuration standards, archiving, and decommissioning. * Establish and maintain platform documentation, configuration standards, and admin runbooks. Workflow Automation & Integrations * Design, build, and maintain Jira workflows, automation rules, and business logic that reflect how teams actually work, not just how they've always configured things. * Own integrations between Atlassian tools and adjacent systems (e.g., Salesforce, Confluence, CI/CD tooling, BI/reporting platforms), partnering with Corporate IT and BI teams as needed. * Evaluate and recommend marketplace apps and automation approaches, weighing maintainability and platform health against short-term convenience. Governance & Platform Health * Establish and enforce governance standards for schema design, workflow sprawl, permission models, and naming conventions across projects and spaces. * Monitor platform performance, technical debt, and configuration drift, and drive remediation plans. * Own the Atlassian upgrade, release, and change-management cadence, including risk assessment for major platform changes. * Monitor usage and own sun-setting of redundant / un-used JIRA projects within the tool and manage estate hygiene. Reporting & Visibility * Build and maintain dashboards, reports, and views that give Product, Engineering, Support, Services, and leadership visibility into throughput, SLAs, and operational health. * Partner with the BI team on data feeds from Jira/JSM into enterprise reporting (e.g., Power BI) to support cross-functional metrics and executive reporting. Vendor & Contract Management * Own the Atlassian licensing and contract relationship, including renewals, tier/edition decisions, true-ups, and cost optimization. * Manage relationships with Atlassian Solution Partners and marketplace app vendors, including SOW review and vendor performance. Stakeholder Partnership * Act as the primary Atlassian platform partner to Product, Engineering, Support, Services, and IT - translating varied and sometimes competing requirements into a coherent platform approach. * Proactively bring forward recommendations to improve efficiency, adoption, and ROI of the Atlassian ecosystem rather than waiting for requests. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Should Tech Managers Be Developers First? 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