> Markdown version of [/jobs/ext/1421786-it-trial-support-specialist-it-field-technician](https://www.wearedevelopers.com/jobs/ext/1421786-it-trial-support-specialist-it-field-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Trial Support Specialist / IT Field Technician - **Company:** LHH - **Location:** Los Angeles, CA, United States - **Experience:** Experienced - **Salary:** $72,800.0 - $114,400.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Document Management Systems, IT Management, Windows Desktop, Software Troubleshooting, Peripherals, Microsoft InTune, Laptops - **Published:** July 24, 2026 - **Apply:** https://www.lhh.com/en-us/search-jobs/x/us_en_27_824444_3133309 ## About the Role The ideal candidate is a flexible, service-oriented team player who is comfortable supporting demanding users, troubleshooting under pressure, and doing whatever it takes to help the team succeed., * 3+ years of desktop support, help desk, field support, or IT support experience preferred * Strong Windows desktop support experience * Experience supporting Microsoft 365 and Active Directory * Hardware, peripheral, printer, and mobile device troubleshooting experience * Networking skills in a Windows-based environment * Strong troubleshooting, problem-solving, and customer service skills * Comfortable providing white-glove support to attorneys, executives, and professional staff * Open to nationwide travel, including occasional short-notice travel * Comfortable being away from home several weeks per year based on trial schedules * Ability to work onsite full-time in Century City when not traveling * Professional, friendly, adaptable, and highly collaborative communication style * No degree or certification required, equivalent experience accepted Preferred Qualifications: * Law firm or professional services experience * Trial support experience * iManage or document management system experience * Intune experience * Conference room, Zoom, and AV support experience * Experience supporting high-profile or executive-level users * Experience working in fast-paced, high-pressure environments ## Description This role is ideal for a hands-on IT support professional who enjoys high-touch, white-glove technical support in a fast-paced professional services environment. The position will support attorneys and staff in the Century City office and provide onsite technology support for trial teams at courthouses and trial sites throughout the U.S., * Provide white-glove IT support to attorneys, executives, and staff in a law firm environment * Troubleshoot escalated desktop, laptop, mobile device, printer, hardware, software, and connectivity issues * Support Windows desktop administration, Microsoft 365, Active Directory, mobile devices, peripherals, and networking in a Windows-based environment * Travel nationwide to support trial teams at courthouses and trial sites * Set up, configure, and support technology at trial sites, including laptops, printers, mobile devices, networking, and related equipment * Provide hands-on technical support during active trials and high-stakes litigation matters * Assist with office moves, hardware deployments, equipment installation, and IT project support * Support conference room and AV technology as needed * Document work accurately and communicate updates clearly to IT leadership and end users * Partner closely with internal IT team members to resolve issues quickly and professionally * Maintain a flexible, all-hands-on-deck approach to support changing business and trial needs ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Event-Driven AI Agents: Orchestrating Long-Context Legal Processing at Scale](https://www.wearedevelopers.com/videos/100168-event-driven-ai-agents-orchestrating-long-context-legal-processing-at-scale) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)