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# Windows 1st Line Support

- **Company:** AXIANS EI
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $65,520.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, JIRA, Microsoft Azure, Servicenow
- **Published:** July 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=03f4267f9d0a8379

## About the Role

* +4 years of experience with Windows applications support;
 + Active Directory (Microsoft and Azure);
 + Microsoft 365+;
 + Microsoft Teams.
 * Experience with ITSM Tools (Jira or ServiceNow);
 * Direct customer support (minimum 3 or 4 years)
 * Experience in hardware troubleshooting;
 * Certification in ITIL is a plus;
 * Fluent in English.

Behavioral profile:

 * Problem solving skills;
 * Ability to work in a co-operative way;
 * Pan-European mind-set;
 * Attention to detail;
 * Customer and Service focus;
 * Spoken and written interpersonal, communication and presentation skills;
 * Phone and Chat



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