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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Services System Administrator - **Company:** TAP Engineering - **Location:** Fort Meade, MD, United States - **Salary:** $83,000.0 - $158,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Unix, Client Server Models, Software Documentation, System Configuration, Desktop Computing, Linux, Ethernet, Networking Hardware, Interoperability, Kernel-Based Virtual Machine, Performance Tuning, Windows Desktop, High Performance Computing, Peripherals, Information Technology - **Published:** July 24, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9052727/desktop-services-system-administrator ## About the Role * Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years) * DoD 8570 IAT II certification * Experience supporting desktop or workstation environments * Experience supporting Linux-based or Unix-based systems * Familiarity with enterprise IT infrastructure * Strong troubleshooting and documentation skills * Strong verbal and written communication skills * Ability to work effectively in a 24/7 operational environment (as required) * Ability to collaborate with Government and contractor personnel ## Description TAP Engineering is seeking to provide Infrastructure Server and Desktop Sustainment services in support of High Performance Computing (HPC) environments. This role enhances and complements HPC sustainment capabilities across , supporting mission-critical desktop, workstation, and peripheral infrastructure. This position focuses on the deployment, integration, configuration, tuning, and operational support of custom Linux-based workstations, peripheral hardware, and desktop ecosystem components in a secure, fast-paced environment. * Custom Linux-based workstations and desktops * Enterprise desktop and workstation hardware * Monitors and display systems * KVM switches * Peripheral devices (keyboards, mice, media converters, etc.) * Printers and multifunction devices (HP, Dell, Lexmark, etc.) * Structured cabling (Ethernet, fiber, serial, VGA, DVI, HDMI, DisplayPort, etc.) * Client/server, storage, and network devices * Linux, Unix, and Windows operating systems * Provide support for the implementation, troubleshooting, and maintenance of IT systems * Support installation, deployment, integration, configuration, tuning, and operational support of workstation hardware and peripherals * Perform day-to-day system operations, monitoring, and incident response * Manage daily configuration and operational health of desktop systems * Assist users with accessing and using IT systems * Provide Tier 1 and Tier 2 support based on experience level * Escalate issues appropriately and communicate status to Government and internal stakeholders * Support dispatch operations for hardware issues and remain involved through resolution * Optimize system performance and resource utilization * Support system capacity analysis and planning * Maintain accurate system documentation and operational records * Follow Government-defined ticketing, change management, and operational procedures Focus: Execution, Tier 1 support, and foundational desktop operations * Performs routine desktop and workstation support tasks under supervision * Provides Tier 1 (Help Desk) support and basic Tier 2 escalation assistance * Supports installation and configuration of workstations and peripherals * Assists users with system access and basic troubleshooting * Performs standard maintenance, patching, and documentation * Supports cabling, hardware setup, and device integration * Escalates complex issues to mid-level administrators Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting * Independently administers desktop and workstation environments * Provides Tier 1 and Tier 2 support, including advanced troubleshooting * Performs root cause analysis and remediation * Manages daily configuration and operational health of desktop systems * Supports Linux, Unix, and Windows desktop environments * Executes system deployments, upgrades, and transitions * Provides detailed analysis and feedback for escalated incidents * Supports dispatch operations for hardware-related issues * Configures and manages operating systems and device integrations * Implements system enhancements to improve reliability and performance * Serves as an escalation point for junior administrators ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [The Time Paradox: Building Timezone-Safe Python/Django Applications](https://www.wearedevelopers.com/videos/1915-the-time-paradox-building-timezone-safe-python-django-applications) ## Related Articles - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Dev Digest 139 - Soft and hard queries](https://www.wearedevelopers.com/magazine/487-dev-digest-139-soft-and-hard-queries)