> Markdown version of [/jobs/ext/1422648-desktop-support-specialist](https://www.wearedevelopers.com/jobs/ext/1422648-desktop-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Specialist - **Company:** The Judge Group - **Location:** Malvern, AR, United States - **Experience:** Expert - **Salary:** $62,400.0 - $93,600.0 - **Contract:** Temporary contract - **Skills:** Zebra (Programming Language), Active Directory, System Configuration, Networking Hardware, System Center Operations Management, System Center Configuration Manager, Network Architecture, Software Deployment, Windows Desktop, Information Technology, SolarWinds (Software), Network Server, Server Operating Systems & Platforms, User Administration - **Published:** July 24, 2026 - **Apply:** https://www.disabledperson.com/jobs/73823788-desktop-support-specialist ## About the Role * 5+ years of experience supporting applications, network infrastructure, printers, servers, and end-user computing environments across multiple locations. * Proven expertise in troubleshooting and resolving break/fix incidents, service requests, and infrastructure issues while meeting SLA and service quality standards. * Extensive experience installing, configuring, and supporting network devices, including diagnosing connectivity and performance issues with minimal supervision. * Strong background supporting desktop, laptop, mobile, warehouse, and manufacturing technologies in enterprise environments. * Experienced with Microsoft SCCM and similar endpoint management tools for operating system imaging, software deployment, patching, and device management. * Advanced knowledge of Active Directory, user access management, security permissions, and cross-platform troubleshooting. * Skilled in supporting local and remote server environments, including file, print, application connectivity, and security-related issues. * Expertise in troubleshooting and maintaining enterprise network printers, including Lexmark and Zebra devices. * Experience utilizing infrastructure monitoring tools such as SCOM, SolarWinds, and Active Roles Server to monitor system health and proactively identify issues. * Strong understanding of ITIL processes, including Incident, Problem, Change, and Service Management. * Proven ability to lead root cause investigations and drive resolution of complex infrastructure issues. * Experience managing and delivering infrastructure projects across multiple sites while meeting budget, timeline, and quality objectives. * Skilled in developing technical documentation, standard operating procedures, and end-user training materials. * Qualified to perform Dell and HP hardware warranty repairs and support peripheral devices. * Experience coordinating with managed service providers and cross-functional IT teams to resolve critical technology issues. * Knowledge of supporting handheld units (HHUs), vehicle-mounted units (VMUs), and warehouse technology solutions. Qualifications: * Bachelor's Degree in Computer Science or related field preferred. * Microsoft certifications (MCSA/MCSE) and experience supporting Windows desktop and server environments. * Dell and HP certified for hardware warranty support and repair processes. * Experience supporting corporate headquarters, manufacturing facilities, distribution centers, and warehouse environments. * Familiarity with project management methodologies and project tracking tools. * Willingness to travel up to 25% to support multiple locations and project implementations. * Available for on-call support, escalations, and after-hours project work in a 24x7x365 environment. * Physically capable of lifting up to 50 lbs., walking extended distances, and performing equipment installations as required ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Blazor Unleashed: The Future of .NET Web Development](https://www.wearedevelopers.com/videos/1564-blazor-unleashed-the-future-of-net-web-development) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)