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# IT Support/ Mobile Device Management Analyst

- **Company:** Elevance Systems
- **Location:** Reno, NV, United States
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** IEEE 802.1X, Azure Active Directory, Wi-Fi Technology, Connectivity Problems, Microsoft InTune
- **Published:** July 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4da196d2856ff942

## About the Role

* Hands-on experience setting up and configuring iPhones in a business environment
 * Working experience in corporate MDM environments (enrollment, profiles, compliance, app deployment)
 * Demonstrated mobile Wi-Fi configuration and troubleshooting ability
 * Strong troubleshooting methodology - able to isolate root cause rather than guess
 * Strong documentation skills; keeps records accurate and current
 * Comfortable interacting directly with end users across departments
 * Able to lift and transport device shipments and manage physical inventory
 * Available for the full duration of the engagement, onsite

Preferred Qualifications

 * Microsoft Intune administration experience
 * Microsoft Entra ID experience (device identity, conditional access, group-based targeting)
 * Broader MDM management experience
 * Familiarity with Apple Business Manager / Automated Device Enrollment
 * Experience with SCEP/PKCS certificate deployment to iOS devices

## Description

We are seeking a Mobile Device Deployment Technician for a short-term, onsite iPhone deployment project. Over roughly one month, this technician will stage and configure corporate iPhones, validate that each device is correctly enrolled and policy-compliant, and deliver finished devices to departments across the organization. This is a hands-on, high-volume role - we need someone who works accurately at pace, documents consistently, and resolves common issues without escalation., * Stage, configure, and enroll corporate iPhones per established build standards

 * Validate configuration after enrollment: profiles applied, apps deployed, security policies enforced, compliance status confirmed
 * Configure and troubleshoot iPhone Wi-Fi, including certificate-based and enterprise (802.1X) wireless authentication
 * Deliver provisioned iPhones to departments and end users; verify functionality at handoff and capture acknowledgment
 * Maintain accurate deployment records - serial numbers, user assignment, device state, and exceptions
 * Follow and update deployment documentation and checklists as the project progresses
 * Diagnose and resolve enrollment failures, activation issues, app deployment errors, and connectivity problems; escalate with clear notes when needed
 * Support inventory tracking, including collection of replaced devices


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