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# RTS Sr Technical Support Specialist.

- **Company:** Thermo Fisher Scientific Inc.
- **Location:** Arvada, CO, United States
- **Experience:** Expert
- **Salary:** $103,126.0 - $154,710.0
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Remote Service Software, Information Technology
- **Published:** July 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=46b805afecf6619e

## About the Role

Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), * Associate degree or 5 years of technical experience in Electron Microscopy., service, or engineering role with complex analytical or scientific instrumentation

 * Preferred Fields of Study: Electronics, Mechanical Engineering, Applied Physics, Systems Engineering, or related technical field
 * Comprehensive knowledge in electron microscopy systems, particularly SEM, TEM, or EFA technologies
 * Strong troubleshooting skills across multiple disciplines including electronics, mechanics, optics, vacuum systems, and software
 * Excellent communication abilities in English, both written and verbal
 * Demonstrated project leadership and ability to complete technical initiatives
 * Experience developing and delivering technical training and documentation
 * Demonstrated success in customer relationship management
 * Strong problem-solving capabilities using structured methodologies
 * Ability to work independently while collaborating effectively across global teams
 * Proficiency with remote support tools and digital technologies
 * Valid passport and willingness to travel 25-50% of time, including international
 * Experience with quality systems and regulatory compliance
 * Ability to manage multiple priorities
 * Experience supporting and developing team members
 * Experience with continuous improvement methodologies
 * Additional language skills are an asset

## Description

As a Sr Technical Support Specialist at Thermo Fisher Scientific, you'll provide advanced technical expertise and leadership in supporting our high-performance electron microscopy and analytical systems. Working with advanced scientific instrumentation, you'll resolve complex issues, support team members, and implement continuous improvement initiatives. This role combines remote and on-site technical support, working across global teams to ensure optimal system performance and customer satisfaction. You'll serve as a key technical liaison between field service, R&D, operations engineering, and customers, while contributing to new product introductions and development of technical documentation. Your expertise will help enable scientific discoveries as you support technologies that make the world healthier, cleaner, and safer.


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