> Markdown version of [/jobs/ext/1425772-desktop-services-system-administrator-level-i-and-ii](https://www.wearedevelopers.com/jobs/ext/1425772-desktop-services-system-administrator-level-i-and-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Services System Administrator (Level I and II) - **Company:** TAP Engineering - **Location:** Fort Meade, MD, United States - **Experience:** Starter - **Salary:** $36,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Unix, Client Server Models, Software Documentation, System Configuration, Desktop Computing, Linux, Ethernet, Networking Hardware, Interoperability, Kernel-Based Virtual Machine, Performance Tuning, Windows Desktop, High Performance Computing, Peripherals, Information Technology - **Published:** July 24, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9052736/desktop-services-system-administrator-level-i-and-ii ## About the Role Active TS/SCI with Polygraph (most recent poly within the last 7 years) DoD 8570 IAT II (Required) B.S in technical discipline Level I: 3+ with degree, 8+ without degree. Level II: 5+ with degree, 10+ without., * Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years) * DoD 8570 IAT II certification * Experience supporting desktop or workstation environments * Experience supporting Linux-based or Unix-based systems * Familiarity with enterprise IT infrastructure * Strong troubleshooting and documentation skills * Strong verbal and written communication skills * Ability to work effectively in a 24/7 operational environment (as required) * Ability to collaborate with Government and contractor personnel ## Description TAP Engineering, is seeking to provide Infrastructure Server and Desktop Sustainment services in support of High Performance Computing (HPC) environments. This role enhances and complements HPC sustainment capabilities across , supporting mission-critical desktop, workstation, and peripheral infrastructure. This position focuses on the deployment, integration, configuration, tuning, and operational support of custom Linux-based workstations, peripheral hardware, and desktop ecosystem components in a secure, fast-paced environment. * Custom Linux-based workstations and desktops * Enterprise desktop and workstation hardware * Monitors and display systems * KVM switches * Peripheral devices (keyboards, mice, media converters, etc.) * Printers and multifunction devices (HP, Dell, Lexmark, etc.) * Structured cabling (Ethernet, fiber, serial, VGA, DVI, HDMI, DisplayPort, etc.) * Client/server, storage, and network devices * Linux, Unix, and Windows operating systems * Provide support for the implementation, troubleshooting, and maintenance of IT systems * Support installation, deployment, integration, configuration, tuning, and operational support of workstation hardware and peripherals * Perform day-to-day system operations, monitoring, and incident response * Manage daily configuration and operational health of desktop systems * Assist users with accessing and using IT systems * Provide Tier 1 and Tier 2 support based on experience level * Escalate issues appropriately and communicate status to Government and internal stakeholders * Support dispatch operations for hardware issues and remain involved through resolution * Optimize system performance and resource utilization * Support system capacity analysis and planning * Maintain accurate system documentation and operational records * Follow Government-defined ticketing, change management, and operational procedures Focus: Execution, Tier 1 support, and foundational desktop operations * Performs routine desktop and workstation support tasks under supervision * Provides Tier 1 (Help Desk) support and basic Tier 2 escalation assistance * Supports installation and configuration of workstations and peripherals * Assists users with system access and basic troubleshooting * Performs standard maintenance, patching, and documentation * Supports cabling, hardware setup, and device integration * Escalates complex issues to mid-level administrators Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting * Independently administers desktop and workstation environments * Provides Tier 1 and Tier 2 support, including advanced troubleshooting * Performs root cause analysis and remediation * Manages daily configuration and operational health of desktop systems * Supports Linux, Unix, and Windows desktop environments * Executes system deployments, upgrades, and transitions * Provides detailed analysis and feedback for escalated incidents * Supports dispatch operations for hardware-related issues * Configures and manages operating systems and device integrations * Implements system enhancements to improve reliability and performance * Serves as an escalation point for junior administrators ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [The Time Paradox: Building Timezone-Safe Python/Django Applications](https://www.wearedevelopers.com/videos/1915-the-time-paradox-building-timezone-safe-python-django-applications) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)